stralim

Hello Sandip,

I found out that our server has a firewall that when you turn it off allows you to connect with ShipStation. (while using all those plugins) But when you turn it back on, it blocks the connection.
I tried your recommendations just in case.

I was at a loss for what to request of the hosting service besides whitelisting the Shipstation Ip addresses which I found out are always changing.I asked that they whitelist the URLs but this is something they don’t do.
Even after whitelisting the IP addresses, no connection could be made.

Do you have any recommendations for what else I would request of the hosting company regarding the firewall on the server? Any configuration requests?

Kindly,
Jennifer

Also tried whitelisting ship station IP addresses in Wordfence

Billy can you let me know how you got this shipstaton to work for you? I keep getting the error.

• This reply was modified 2 years, 4 months ago by stralim.

Which country are you in?

### WordPress Environment ###

WordPress address (URL): https://www.optogateonline.com
Site address (URL): https://www.optogateonline.com
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Generated at: 2022-07-11 21:43:55 +00:00

Hello Patrick
I am not sure what you mean. Which page do you want to inspect?
And what do I do with the developer link you sent?
Kindly,
Jennifer

Hello Predrag,
Thank you for your message.
I am trying to use Forminator as a registration form for courses. Not a registration form for users. So the conflict is that if there is a pre-existing user, the form sends an error message that either that email address has already been used or you are already registered.

The website has a membership plan with existing doctors & a directory of those doctors. So I am looking for a form app that I can use as. registration form for classes/courses. CME courses is not a plugin.It’s the name of a class/course.

But you’re right, if the user exist, the registration is not allowed to happen.
I am looking to have the user register for a course via Forminator even is they already exist as a user.

Do you know if this is possible?