StockUnlocks

Hello,

StockUnlocks cron looks for initial orders that are Order status “Processing” in order to forward them to the unlock provider. The _suwp_qty_sent is only updated when the Order status is changed (automatically via cron) to “Code ordered”.

Please reset the Order status to “Processing”. If you have little or no traffic on your website, cron will not run every 5 minutes (unless you have manually configured a cron job on your server).

1. Change the Order status to “Processing”
2. If you have very little website traffic: After 5 minutes, access any page on your website (outside of the Dashboard) and see if the order gets processed.

Regards,
Henry

I’ve just successfully connected and retrieved services using your credentials just fine, no problems.

Please take a screen shot of the following and send them to “support at stockunlocks dot com”:

1. StockUnlocks > Providers
2. StockUnlocks > Import Services

Also, have you tried clearing your cache or a different browser?

It might be helpful to right click on the “Retrieve” button and select “Inspect Element”.

Next, select the “Network” tab and then click the “Retrieve” button and take note of the network activity from the remote server. Response codes, etc.

Hi erfanmhd,

Can you let me know which version of the StockUnlocks plugin you’re using? In the meantime, I’ll check your details on reseller.stockunlocks.com.

Thanks

Update: I just checked your profile on reseller.stockunlocks.com. It doesn’t look like you’re are making a successful connection to the Dhru server. Are you trying to test your connect from a hosted environment or a local computer?

• This reply was modified 7 years, 11 months ago by StockUnlocks. Reason: Additional question