stewenrichard

update:
Good morning,
I tried to update Elementor version 3.25.10 and The 7 theme vers. 12.1.1 again, but the problem with the carousels remains ALWAYS AND ONLY on the smartphone device. I leave the link to view the carousel layout that should be displayed in 1 column instead of 3: https://solho.eu/servizi/

I would like to point out that from the dashboard the preview with Elementor builder is displayed correctly! Offline no.

Before updating everything I disabled the minifi js and css of the w3 total cache plugin, but nothing. Can you understand something?

Ok, the Carousel testimonial widget is part of the The7 theme, and one of the latest theme updates, 12.1.0, resolves compatibility with Elementor versions 3.25 and higher. Unfortunately, the text content of the latest 12.1.1 changelog released but not specified is not known. I find it strange that in the dashboard, if I view the mobile preview, the Elementor builder does not show me any anomalies. Offline, unfortunately, even by clearing the cache, I get a messed up layout only for smartphones.

I find it difficult that it is the fault of a plugin, also because otherwise the problem would also occur on desktop. Do you have any info about the The7 theme changelog or can you recommend something at the cache level, since I only encounter the problem on mobile devices?