stevenew2019

Hi, my reply seems to have gone. That setting was already there and not suppressing the errors.

Have you any other suggestions?

Regards

Steve

Great – that works and it also fixes a new issue I just foind with another plugin (image map pro) that also had issues with Shortpixel being activated!

Thanks

Yes, that’s the one. The conflict arises when you hit the limit for the month and the short pixel banner at the top displays.

This turned out to be Shortpixel optimizer – once it throws teh warning at the top of the admin pages that you are out of credits – the Ticker news admin does not fully display any more.

Hi, Add new gives the same screen as editing an existing one I am afraid – exactly the same as the screenshot posted in the original posters comment nothing to click under the ticker type box and mode and settings buttons dead.

• This reply was modified 4 years, 9 months ago by stevenew2019.
• This reply was modified 4 years, 9 months ago by stevenew2019.

I ctreated teh staged site a couple of weeks back on the same platform.
The staged site could be moved to live but there would then be approx 10 hours of work to do publishing sliders and new photos that have been done since. All of that work was do=ne before the ticker went “Faulty”. The last thing that was done was update the ticker with new news. The following day – the ticker needed a slight tweek and here we are.

Looking at your link – this is only for paid products and I do not have a paid product so I guess end of the road.4

Hi,
If you look at my next post – I found a way of getting from the working version right through to having the staged site with every plugin/theme and WP version the same – and it continued to work.
Something very odd going on here. If you have no further help available – is there a manual (database edit) way of changing teh news ticker in the mean time?

Even more odd. I had a copy of the site on a staging server that was just over a week old.
Ticker working fine
I updated the theme (Astra) and all of the 7 plugins that needed an update one at a time checking teh ticker all the way through.
It worked after every update and still works after the last one so all plugins are now the same version as the live site and all of the plugins on the live site are on the staging site.
The WP version and Theme are identical on both too – latest versions of both.

Hi,

No I did not. But there is always the chance that something automatically updated or even that someone else updated a plugin.
No java console errors are showing.
I cannot get to your other link but I am guessing all it is is a list of disable the other plugins one at a time and see if one conflicts – not really a possibility on a live site that is working fine except for being able to edit or add a ticker.

Sadly – it is likely easier to find a different ticker as the issue will become a big one in a day or so as teh news showing is outdated.

Hopefully you will find out what the issue is very soon as given the exact same issue is there for someone else and appeared on the same day – there will be more.

Same issue for me – Worked yesterday – stopped today
Please let me know if you find an answer

• This reply was modified 4 years, 9 months ago by stevenew2019.

Hi Gerald,

Under show

—

Is all that is there.
I have removed and started again at least 5 times now.

The latest version is installed in all cases.

One site I simply set up just to try this out again, nothing there at all in terms of plugins and a fresh wordfence install, exactly the same.

I have been through the troubleshooting section on the link you posted.

Yes, all of the sites are on the same server.

Thanks

Steve