stevendebeer

Hi @openletter,

Thank you so much for getting in touch.

Unfortunately, this is not supported and you will likely need to look into a more custom solution as this will require changes to how the Maps apis are called.

My apologies for the inconvenience.

Hi @webressort,

Thank you so much for getting in touch.

I have brought this to our lead developer’s attention who will be applying a small patch for this.

Thank you kindly for letting us know.

Hi @kerrydesigner,

Thank you so much for getting in touch, we really appreciate your time.

Unfortunately, these forums are reserved for support to users of our base plugin only, meaning we are not allowed to provide any Premium support here, as per the www.remarpro.com guidelines.

As your question has mentions of features from the premium add-on, I will need to ask you to reach out to us on our website instead and one of our support agents will gladly assist you with your question or request as soon as possible.

Please note, this topic will be marked as resolved as it is related to our Premium add-on which we do not provide support for via these forums as mentioned above.`

Hi @kcaluwae,

WP Go Maps should be compatible with PHP 8 and should run as expected.

We haven’t had many PHP 8 issue reports, however, if you do experience any issues, please do get in touch with us directly via our website.

Hi @dccharron,

Thank you so much for getting back to me.

The project can contain multiple API keys so you will want to open that project if possible, then kindly select credentials which should then take you to the API keys for that project. The API keys can then be deleted from here.

Alternatively, you can also look at removing any billing information associated with that project.

Feel free to get in touch with us directly as we are more than happy to assist. We will be able to provide a bit more information directly.

Hi @dccharron,

Thank you so much for getting in touch.

Unfortunately, to make use of the Google Maps engine, a Google Maps API key is required which is indeed charged. With that said, the Google Maps team does provide users with a free $200 monthly credit which is usually enough for most websites.

With that said, you can also switch to the Open Layers mapping engine which is open source and is free of charge. This can be done via the map’s settings area.

If I might suggest perhaps getting in touch with us directly via our website, one of our agents will be more than happy to try and assist in stepping you through the Google console region.

Hi @jorihlen,

Thank you so much for getting in touch.

Unfortunately, due to references of the Pro add-on, this thread would be considered a premium support question and we cannot discuss the Pro add-on as per the www.remarpro.com support guidelines, these forums are reserved for the base plugin and its features only.

Please create a ticket directly via our website as this will then go directly to one of our agents who can assist further.

Note: This support query will be marked as resolved as it pertains to our Pro add-on, under the www.remarpro.com guidelines, no premium support is allowed via these forums.

Hi @manathan,

Thank you so much for getting in touch, we really appreciate your time.

WP Go Maps should lack the code required to force a page to pan towards the map when simply navigating the site so there may likely be a conflict occurring with the theme and map perhaps.

Could I kindly ask you to get in touch with us directly our website so that one of our developers can perhaps run through a few tests with you?

Kindest Regards,
Steven De Beer

Hi @hildoquetz,

Could I kindly ask you to get in touch with us directly, as it seems like you are referencing a Pro feature.

Unfortunately We cannot discuss Pro features or issues as per the www.remarpro.com support guidelines, these forums are reserved for the base plugin and its features only, meaning we are not allowed to provide any support for the Pro add-on here.

Please get in touch with us via our website where one of our agents will be more than happy to assist with this question?

Note: This support query will be marked as resolved as it pertains to our Pro add-on, under the www.remarpro.com guidelines, no premium support is allowed via these forums.`

Hi @navitas, @cyberliciousben,

Thank you so much for getting in touch and apologies for any inconvenience experienced.

Unfortunately, due to mentions of the Pro add-on, this thread would be considered a premium support question. We cannot discuss Pro issues/features as per the www.remarpro.com support guidelines, these forums are reserved for the base plugin and its issues/features only, meaning we are not allowed to provide any support for the Pro add-on here.

Might I kindly suggest getting in touch via our website where one of our agents will be more than happy to assist with any issues mentioned?

Note: This support query will be marked as resolved as it pertains to our Pro add-on, under the www.remarpro.com guidelines, no premium support is allowed via these forums.`

Hi @suresh-shinde,

Thank you so much for getting in touch, we really appreciate your time.

Could I kindly ask you to get in touch with us directly via our website?

One of our lead developers will need to take a closer look into this issue.

Kindest Regards,
Steven De Beer

Hi @dvoy,

Thank you so much for getting in touch, we really appreciate your time.

Might I kindly ask if you have adjusted your map view to account for the marker position?

You may need to adjust the map view slightly via the backend editor to center the marker.

Kindly ensure you then save the map.

Let me know if this helps?

Hi @webdragon,

Thank you so much for getting in touch, we really appreciate your time.

Unfortunately, due to mentions of our Pro add-on, this thread would be considered a premium support question. We cannot discuss Pro features as per the www.remarpro.com support guidelines, these forums are reserved for the base plugin and its features only, meaning we are not allowed to provide any support for the Pro add-on here.

Might I kindly suggest getting in touch via our website where one of our agents will be more than happy to assist with this question?

Note: This support query will be marked as resolved as it pertains to our Pro add-on, under the www.remarpro.com guidelines, no premium support is allowed via these forums.

Hi @rfair404,

Thank you so much for getting in touch, we really appreciate your time.

Unfortunately, due to references in question that are only featured in the Pro add-on, this thread would be considered a premium support question. We cannot discuss Pro features or issues as per the www.remarpro.com support guidelines, these forums are reserved for the base plugin and its features only, meaning we are not allowed to provide any support for the Pro add-on here.

Might I kindly suggest getting in touch via our website where one of our agents will be more than happy to assist with this question?

Note: This support query will be marked as resolved as it pertains to our Pro add-on, under the www.remarpro.com guidelines, no premium support is allowed via these forums.

Hi @fmsk,

As mentioned by @sterndata, these forums are reserved for support to users of our base plugin only so do kindly get in touch with us directly via our website as mentioned and we will be more than happy to provide some assistance on the matter.

Kindest Regards,
Steven De Beer