StephenPayne

@LongTailVideo
Appreciate your response.
Although i had tried different browsers they where all on my computer. Found it worked on a friends so re-booted my computer and then it worked on browsers available: Safari, Chrome and Firefox.
So nothing too complicated this time!
Thanks

@LongTail Video
I believe the problem is now solved. With the other glitches sorted I have used the .mov file only.

As from what you mentioned H264/AAC .mov files will work as flash on Windows I have used this file as the one and only file and not used the HTML5 at all. This does now work on Firefox on both Mac and PC. It continues to work on all the other browsers. It also works for iPhone/iPad.

The problem may have been Firefox trying to use the HTML5 file which is where I had previously supplied the .mov file and I see this is not supported in Firefox.

Given this is a nice simple solution it does beg the question as to why I would need to use the HTML5 option? Am I missing something?

Many thanks

@LongTail Video
Actually Firefox not working on single videos again…

@LongTail Video
Had an idea as re-saving one custom player made something work on Firefox – I re-saved them all. Now the single video ones (as per original example) completely work on all browsers including Firefox.

That just leaves me with the older posts with player lists used as Firefox currently only works on one of the videos in the list and not them all. Other browsers are fine.

Suspect there is little to gain by checking with CloudFlare. Will test some more.

Any further thoughts about this?

@LongTail Video
OK something sorted! Not only did your Playlist adjustment make it work but the default video (which for some reason was number 2 in the list) plays in Firefox!!! The three other will not… On Safari all play ok. Thanks.

It did work before so any idea why I had to make this setting now for it to work? I have had problems with player list not saving the list before so have recently avoided it.

Regarding Firefox in general. Not sure if you know about CloudFlare but it is not a normal CDN. The requests for the website goes though it first but as you say it could be thats something gets changed so I try asking them.

@LongTail Video,
Files uploaded though WordPress with Firefox as usual. I have sometimes used Safari.

I have just done some more checking and it may be more useful to know the playerlist feature does not seem to be working now on older posts. Worked nicely before. Now only one video is showing up in a bigger space regardless of browser. The videos play in Safari (and Chrome) but not Firefox.

Must admit beginning to think that this is not a stable or useable solution for video with wordpress. I am hoping your be able to regain my trust in LongTail video…

Example of player list use (now not showing the 4 videos).
https://filmreviewonline.com/2011/03/27/source-code-trailers-and-release-dates/

@LongTail Video,
Files uploaded though WordPress

@LongTail Video,
Not sure what an AWS bucket is – I check it out – but we don’t use amazon’s S3. The site is based on inmotionhosting VPS as it has for sometime now.

@LongTail Video,
On the W3 Total Cache WordPress plugin I have ticked CDN Enable and given the CDN type as Amazon CloudFront. In the CDN details most of the boxes are ticked for hosting although video files are not specifically mentioned. I guess the answer is yes…

Is there something I can adjust to make FireFox happy?

@LongTail Video,
I was under the (mis-)understanding that the file need to be a flash file to be more universally playable. If .mov files work just the same that would simplify things and be good news. Thanks.

We have recently started using https://www.cloudflare.com and also AWS. (via W3 Total Cache WordPress plugin). The actual server has remained the same. Would any of this have any effect on the server configuration your thinking about?

I believe the issue in Firefox is related to the Content-Type or mimetype the “.flv” file is being served with. Currently it is set to “text/plain.” If the file has the the video/quicktime or video/x-flv mimetype it plays correctly in Firefox. Firefox seems to be picky about the mimetype.

@LongTail Video,
Only partly following this. The files are produced though “share” via quicktime and all the advice I read says over-typing .mov to .flv is correct.

Here is a alternative link to check with files produced this time with iMovie. Again it was working but not now.
https://filmreviewonline.com/2011/07/17/salvation-boulevard-trailer-clips-image-gallery-and-release-date/

We now using the current version FinalCutPro but again there is now direct way to get .flv files.

@LongTail Video,
Thanks – on our tests for iPad/iPhone it is working so hopefully no problems there.

Regarding Firefox I too was assuming it would be running the flash file.

So here are the details of that. The flash file is a h264/AAC MOV file with the .mov overtyped to .flv (which I understood was an accepted cheat). These have been produced from iMovie and more recently Final Cut Pro but none of the files are now playing with Firefox. (and this includes examples where we supplied no HTML5 options).

Yes did mean RTMP streaming in future. Some of the Movie studios are starting to ask for that. We have just started to use Amazon’s AWS services but not studied what is available regarding video streaming.

Thanks that is helpful. Our intention was to supply MOV files for iOS devices.

The twilightsagahands.flv has been made the same way as before so although it is a cheat, as you correctly worked out, I suspect it is not the problem. It worked ok for Firefox then.

Looks like Firefox is trying to use the HTML5 file – which does of course work fine for the iPad etc that it was intended for. Is there a way to get Firefox to use the flash file only while continuing to supply MOV files for the iPad/iPhone?

In the long run we would like to supply the video via streaming – can you point me to somewhere so I can work out how to do that? (Although, I believe, LongTail currently can not cope with MOV via this method.)

The link to the video went missing on my post.

Hopefully here it is:-https://filmreviewonline.com/2011/11/06/twilight-saga-breaking-dawn-hand-foot-print-ceremony/

Not tried @bigorangemachine XML fix but thought I let you know that, it is not just @curt, we also have the same problem with Firefox.

Other browsers seem fine – Safari, Chrome, Internet Explorer.

The problem, which started a few weeks ago, is on both PC and Mac. Might be connected to us now using flv and mov files which we just started doing. Previously we could not get HTML5 to work. Firefox now knowns when the files are not correct but when it is correct you just get a spinning wheel.

Here’s a video example:-