stemol

I have reinstalled WordPress but the problem remains.

Thanks for the quick response. I didn’t realise that support for Google Docs preview was discontinued. In settings I selected the Box View option and followed the setup instructions provided step by step and Box View is working properly. Great relief. Thanks again

I have started to get this error when trying to preview Google documents.
“Sorry the file type you are trying to preview is unsupported.”
Have many documents uploaded that we can no longer preview.
Have you any suggestions for me please?

• This reply was modified 6 years, 8 months ago by stemol.

Thanks for giving your time to this. Before I was going to try your suggestion I asked my wife to try adding a document and we could not believe it.
It is now working without us making any changes. Looked at the Inspect window console and that does not show any errors either. Must have been a server issue I guess. Strange, this happened once before, just after I first raised the problem if you check this thread. Leave everything as it is while its working. Thanks again.

I try to keep up with the updates. Currently running 4.8.1

Hi,
Thanks for taking time out for this issue.
I opened the inspect window in Google Chrome and got this error under the console tab:
“Uncaught ReferenceError: grunionEditorView is not defined”
at k (https://cheddingtonbowls.org.uk/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4603-20170530:14:11631)
at ……..
at ……………
I get 10 lines in total, all starting with ‘at’. Assume indicating 10 errors.
I could attach the screen capture of what I get if there was an option for uploading files to you but I failed to find one.
Regards

Hi,
In my previous response I wrote that the problem is resolved. That is still the case with me (as user admin)but my wife (user with editing permission) seems to have the same problem. The upload page does not fully load. At the top left corner of the page we get “Loading….” whilst the rest of the page seems ok. Can enter all the details for the file to be uploaded but when going down to the bottom of the page to finish, only a quarter of the blue button shows. What this means is that I can upload files myself at least but my users cannot. Any ideas?

Hi,

Cannot upload files anymore. I click on “Add New Document” button and the file loading page pops up but does not appear to complete loading the page. I can fill in all the details for the files I want to upload but when I go to the bottom of the page to click on the upload or submit button I find a small blue button without description about a third or quarter of the size of the normal button. At the top of the page in the heading section it still display “loading…”. Not sure how long I had this problem, the last time I attempted to upload a file was about 3 weeks ago and it worked then. Can you help please.

Problem resolved itself. Must have been a server error.

• This reply was modified 7 years, 3 months ago by stemol. Reason: Solved

Had the same problem, disabled sessions and that solved it for me. I guess we wait for your next update, enable sessions and try it.

All is working fine now. Don’t know what happened. Initially it looked like Google Drive linked documents caused the problem because some pages with just text or images worked fine. Logged out last night giving up. Logged in this morning, everything works fine. No clue as to why its working now (WordPress or server refresh???)

Have same problem. It just doesn’t work

Hi, is there a solution to this?
I have the same problem. Cannot see any photos from the Media Library to load and if I select upload, It loads photos from the pc but will not transfer to the slider. Is this a common problem? Just installed this plugin but cannot get past creating the first slider.

Certainly agree. I run a website for a sports club and trying to encourage members to participate or contribute but cannot make any progress unless I assign all members with admin role

This post status indicates that the problem is resolved.
User with Edit role does not have Memphis Docs in the Dashboard. Am I missing a set up somewhere or the problem still exists?