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  • Thread Starter Stella

    (@stellabitesofbetter)

    Hi @jenhooks

    Thanks for the quick and detailed reply!

    Unfortunately I don’t know much about programming and I don’t understand what a Javascript error means. I will look it up and try to find out.

    I will follow your suggestiong and try to deactivate all plugins except for Jetpack again. Is there anything else I should do after deactivating them? I only need to click “deactivate” on my plugins page, no need to delete them, right?

    Thanks for letting me know that my site is not properly connected to Jetpack. I will definitely contact my host’s customer support and ask about the Whitelisting as well.

    Another question, my dashboard shows that my PHP needs to be updated. Should I be asking my hosting provider about this too?

    Thanks again!! Hopefully it works out for me soon ??

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