the problem was certainly not resolved, but it was very time sensitive and i couldn’t wait all of the time it took for your team to respond. my site was down all weekend and i lost major money because of it.
So a few suggestions for you guys:
1. dont say 24/7 if its more like 24 to 48 hours response time.
2. your emails need some HTML they are way to simple and plain, but i did like the pdf invoice option.
3. your fields on your checkout for are too concrete, they need to be able to be customized for people who have very elaborate store info needs from their customers during the ordering process. This would be better than telling the plugin users to hires a developer. If a developer was an option im sure they would just do that to begin with.
I had to go back to woocommerce which i hated to do because i like the look of your store better but the above listed things and the issue i was having with the checkout page disappearing were a but much. keep me updated if you guys every make those changes i would like to try the plugin again.