stacyvlasits

Thanks for taking a look at it, Matt.

After I posted my request for help, but before you looked at it, I deleted the form from the page and re-added it using a shortcode. That fixed the problem. Sorry for not posting an update here and wasting your time. ??

Since I was not the person who originally created the page I can’t say for sure what had gone wrong, but when I look back at the revisions I see that the broken versions of the form were not being generated by a shortcode. Rather the html for the form (including static “value” attributes) had been hardcoded into the wysiwyg editor. Again, I don’t know how that happened, but deleting the hardcoded html and inserting a shortcode fixed it.

I am having a similar issue. I attempted the solution you recommended but it did not resolve the issue.

Here’s what I did:
1. I switched to a browser in which I was not logged in to the site.
2. I switched to private browsing
3. I loaded the page

Here is what happened:
1. When the page loaded it was populated with the user information of the site administrator who installed and configured the plugin.

You can probably recreate the issue yourself here. https://www.themaplist.org/how-to-donate/

If you cannot, I would be interested in knowing.

Thanks!

I got your email. Did you not get my reply? I haven’t been getting any responses from my followup emails.

Sent again. Please reply here if you haven’t received it again.

Using this alteration of the plugin I still received:

Notice: wp_get_http is deprecated since version 4.4! Use WP_Http instead. in /mnt/wp/demo2.la.utexas.edu/wordpress/wp-includes/functions.php on line 3658 Failed to import Media “XXXXXXXXXXXX”
Notice: wp_get_http is deprecated since version 4.4! Use WP_Http instead. in /mnt/wp/demo2.la.utexas.edu/wordpress/wp-includes/functions.php on line 3658 Failed to import Media “XXXXXXXXXXXX”

So glad to hear it was useful to you!

Your reviews are useless.

No problem at all. Happy to help. Good luck with your site.

Best Regards,
Stacy

Even though some of your questions go a bit beyond the typical support, I’m happy to respond.

1. My plugin does not add css borders to any of its elements. The borders that you are seeing are probably being added by css from your theme. You can override them by identifying the element the border is being added to, targeting it more specifically than the the code that adds the border and applying a border of “none.” For example, if there is a border being added to the branding images that you upload, you could do this:

#wpbb-main-branding img {
border: none;
}

If you give me the url of your site, I’d be glad to give you the exact css you need. However, without the actual code in front of me, I can only guess as to what targeting you will need.

2. Yes. Something like this should work:

body #wpbb-branding-header-wrapper #wpbb-branding-inner {
background: #000;
}

3. No. Not without a lot of tricky javascript. By the time you wrote the code you needed to make it work, you could probably have found yourself a plugin that does more exactly what you need.

Best Regards,
Stacy

Sure. If you give me some more details I could help you.

1. If you have a live site that uses it and send me the link, I’ll give you feedback straight away.

2. If you don’t have a live site you can point me too, you could tell me exactly what elements you want moved and how you want them moved. I could give you some sample css to work with.

3. However if you’re just looking for the names of the classes and ids to target, you’d do better using Firebug, Firefox dev tools or Chrome Dev tools to find exactly which ones you need to adjust.

Also note that you can adjust the width of the containing div using the WP Branding Bars Settings in the WordPress Admin page under Settings.

Best Regards,
Stacy

Just to be completely clear: I think you, web bistro, handled this issue exceptionally well. I was being completely sincere in my earlier post.

Best Regards,
Stacy

A user on my platform requested that I install this plugin for her. Doing due diligence I came here to check out the reviews and support.

This thread gave me great confidence in the quality of the plugin and in the quality of the support I would receive if I suspected I was having a problem with it.

Thanks for making it and for supporting it, webbistro.

Hey Dan,

So glad you found it helpful. Sorry I wasn’t available to respond to your questions. Thanks for providing an update on the issue, it’s nice to hear you got it figured out.

I do have some changes in mind that would make it responsive. Unfortunately, those changes keep getting pushed back down my todo list by other job responsibilities. Let me know if you’d be interested in contributing code to make it responsive. I haven’t pushed it up to Github yet, but if I knew someone wanted to help make it better, I certainly would.

Drink a konyagi for me.

Regards,
Stacy

So glad you posted this. It saved me so much time. Thanks for coming back and describing the resolution.

Sorry for the delayed response.

1. It is not currently possible to add more link images and that is not in my current feature back log. I’ve put it in the backlog now, but it is fairly low priority. I wouldn’t expect it any time soon.

2. The header bar has a z-index of 9999 if you want an element on your page to rise above it, you will need to assign that element a z-index in excess of 9999.