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Viewing 12 replies - 16 through 27 (of 27 total)
  • Thread Starter ssk2019

    (@ssk2019)

    Hi,

    sure.. thanks

    regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi,
    That’s fine no issues.. Thanks for your prompt response
    Now, it shows all the sub menu options without drop down list.. It would be nice if it is like a drop down list as previously it was. Kindly guide.

    PFA the home page screenshot https://snipboard.io/xJM82B.jpg

    Thanks in advance
    Regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi
    Thanks for your guidance.. Problem solved.. changed the homepage template to ‘full width’.. This link helped me a lot
    Thanks again!

    regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi
    yes, I had enabled CSS in AMP Compatibility -> CSS page and also copied the above given codes. Now, I have added them to Appearance->Customize->Addtional CSS too.

    After clearing the browser cache, I have installed W3 Total Cache plugin to clear site cache.
    Now the Sub Menu drop down list visible only from cart page. Its not working from any other page including Home page. I tried removing the popup in home page (AMP Enhancer -> Popup).. Still not visible. Please find the screenshot from cart page.
    https://snipboard.io/DycMCX.jpg.. plz guide

    Thanks in advance
    Regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi,
    Thanks for your prompt response.. I tried those codes in AMP Compatibility -> CSS
    But still the sub menu not visible.. Please find the screenshot attached
    https://snipboard.io/wCWsvf.jpg

    Thanks in advance
    Regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi,
    Thanks much for your prompt guidance.. Followed your suggestions and its working in mobile now.
    1. Cart and Checkout pages working properly
    2. AMP Enhancer Plugin installed.
    3. AMP Compatibility plugin also installed and activated.

    Menu is working fine but the sub menu of ‘Shop’ (like cookies, muffins etc) and also sub menu of ‘Recipes’ not visible.. Kindly help.

    Thanks a bunch!
    regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi
    Thanks for your prompt guidance..

    1. For AMP plugin issue I have requested the assistance from plugin developer.
    2. For site being slow, I’ll check the troubleshooting link.
    3. Issue solved regarding shipping zone message to customers.
    4. For the shop page category visible in Home page, Please Find the screenshot of my Home page.. https://snipboard.io/F6mDB3.jpg

    Thanks for helping me..
    Regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi
    Thanks for guiding.. Sharing the details of

    Plugin Conflict Check
    1.	It works fine  - when all the plugins are deactivated except Woo Commerce, Store Customizer, Jetpack, Akismet Anti-spam, Blogger Imported Extended.
    2.	It works fine - When CCAvenue Payment Gateway for WooCommerce is activated.
    3.	It works fine - when Classic Editor, CoBlocks, Layout Grid, Easy Watermark, WP Recipe Maker are activated. (though site loading is slow)
    4.	It works fine - When Code Snippets is activated.
    5.	It works fine - when Creative Mail by Constant Contact is activated.
    6.	It works fine - when Facebook for WooCommerce is activated.
    7.	It works fine - When Google Ads & Marketing by Kliken, Google Listings and Ads are activated.
    8.	It works fine - When Flexible Shipping is activated.
    9.	It works fine - When Gutenberg, Page Optimize are activated.
    10.	It works fine - When Sticky Add To Cart Bar For WooCommerce is activated.
    11.	It works fine - When WordPress.com Editing Toolkit, WP AutoTerms are activated.
    12.	It works fine - When WooCommerce PDF Invoices & Packing Slips is activated.
    13.	It works fine - When Child Theme Wizard is activated. 
          When AMP plugin activated, it wasn’t working in mobile.. 
    Other observations..
    1)	Site uploading was slow.
    2)	Few formats changes especially in Home page, Cart page..
    a)	In cart page, shipping zone matched message getting displayed to customers. Please find picture attached (At some I tried to remove when the theme was Twenty Twenty I believe). 
    3. The shop page with category is visible in Home page as well as in Shop page.

    Kindly help on how to proceed this.. Thanks in advance

    Regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    Hi
    Thanks for responding.. in mobile version, right from menu, cart, checkout nothing is working. Though products are visible in their respective category, i’m not able to add them to cart. Initially, when I used Storefront theme, nothing worked in mobile including the formats.. then I switched to twenty twenty mobile friendly theme and also created a child theme aiming to solve the issue.. When I cldn’t now again switched back to Storefront theme. Formats and Product listing works fine now but not menu, cart and checkout..
    Sharing the system status report here..

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://shyamalascuisine.com
    Site address (URL): https://shyamalascuisine.com
    WC Version: 5.5.1
    REST API Version: ? 5.5.1
    WC Blocks Version: ? 5.3.2
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.1
    Log Directory Writable: ?
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: nginx
    PHP Version: 7.3.29
    PHP Post Max Size: 2 GB
    PHP Time Limit: 1200
    PHP Max Input Vars: 6144
    cURL Version: 7.77.0
    OpenSSL/1.1.0l
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.30-MariaDB-log
    Max Upload Size: 2 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.1
    WC Database Prefix: wp_
    Total Database Size: 20.99MB
    Database Data Size: 17.94MB
    Database Index Size: 3.05MB
    wp_woocommerce_sessions: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.28MB + Index: 0.47MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.23MB + Index: 0.17MB + Engine InnoDB
    wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 2.03MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 5.33MB + Index: 0.39MB + Engine InnoDB
    wp_posts: Data: 8.39MB + Index: 0.34MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wprm_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wprm_ratings: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    amp_validated_url: 1
    attachment: 306
    customize_changeset: 312
    custom_css: 3
    jetpack_migration: 2
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
    jp_vid_sitemap: 2
    nav_menu_item: 54
    page: 12
    post: 51
    product: 15
    product_variation: 22
    revision: 860
    shop_order: 2
    watermark: 1
    wpautoterms_page: 2
    wprm_recipe: 19
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (20) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.10
    AMP: by AMP Project Contributors – 2.1.3
    WP AutoTerms: by WP AutoTerms – 2.4.5
    Blogger Importer Extended: by pipdig – 2.3.1
    CCAvenue Payment Gateway for WooCommerce: by Nilesh Chourasia – 2.8
    Classic Editor: by WordPress Contributors – 1.6
    CoBlocks: by GoDaddy – 2.14.1
    Code Snippets: by Code Snippets Pro – 2.14.1
    Easy Watermark: by BracketSpace – 1.0.11
    Flexible Shipping: by WP Desk – 4.6.1
    WordPress.com Editing Toolkit: by Automattic – 3.10808
    Gutenberg: by Gutenberg Team – 11.0.0
    Jetpack: by Automattic – 9.9
    Layout Grid: by Automattic – 1.7
    Page Optimize: by Automattic – 0.5.1
    Sticky Add To Cart Bar For WooCommerce: by addonsplus – 1.4.2
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.0
    WooCommerce: by Automattic – 5.5.1
    StoreCustomizer: by Kaira – 2.3.1
    WP Recipe Maker: by Bootstrapped Ventures – 7.4.0
    
    ### Inactive Plugins (6) ###
    
    Child Theme Wizard: by Jay Versluis – 1.4
    Creative Mail by Constant Contact: by Constant Contact – 1.3.9
    Facebook for WooCommerce: by Facebook – 2.6.1
    Google Ads & Marketing by Kliken: by Kliken – 1.0.7
    Google Listings and Ads: by WooCommerce – 1.2.1
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.12
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached
    
    ### Must Use Plugins (1) ###
    
    WP.com Site Helper: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: INR (?)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #1862 - /shop/
    Cart: #1863 - /cart/
    Checkout: #1864 - /checkout/
    My account: #1865 - /my-account/
    Terms and conditions: #2491 - /wpautoterms/terms-and-conditions/
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.7.0
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 984
    Oldest: 2021-07-16 09:47:48 +0000
    Newest: 2021-07-18 09:57:41 +0000
    
    ### Status report information ###
    
    Generated at: 2021-07-19 04:15:04 +00:00
    

    Kindly guide. Thanks in advance

    Regards
    Shyamala Kumar

    Thread Starter ssk2019

    (@ssk2019)

    plz read *not working in third sentence..

    Thread Starter ssk2019

    (@ssk2019)

    ok.. thank you for your prompt reply

    Thread Starter ssk2019

    (@ssk2019)

    Thank you.. will contact WooCommerce.com > My Account > Support

Viewing 12 replies - 16 through 27 (of 27 total)