ssk2019

Hi Milind More

This works perfectly well.. Thank you so very much for your efforts and guiding me patiently.

Regards
Shyamala Kumar

Hi Milind More (@milindmore22)
Thank you for your prompt response.. kindly guide me on installing the patched version.. I tried all these time but cldn’t. Thanks in advance.

Regards
Shyamala Kumar

Hi @milindmore22

Now it’s working perfectly in all the pages.. Thank you so much for your guidance.

regards
Shyamala Kumar

Hi @milindmore22

Submitted the form.

Thanks and Regards
Shyamala Kumar

Sharing happiness engineer support chat regarding Debug.log file.. hope this makes it clear why my response was huge in the form.

As reference, a debug.log file for your site will appear in your wp-content folder when an error has been generated.

Hence, you should not be seeing any debug.log file under wp-content folder right now (until an error is generated)
However, we’ve did enabled web server logs on your site, where you’ll be able to access this right under “My Site > Settings > Hosting Configurations” at the link below

https://wordpress.com/hosting-config/shyamalascuisine.com
It was recently enabled within the last few minutes, so I’m not sure if they information you’re looking for will be available there. You can certainly give this a go, then contact your plugin developer right after if the information they’re looking for is available there.

Otherwise, if they know what are the required steps they need to generate PHP error, that would be useful to know as well.

Hi @milindmore22

1. Had deleted W3 Total cache plugins long time back last week installed WP-Optimize – Clean, Compress, Cache though cldn’t enable cache option. Cleared the cache by myself & happiness engineer. using the pluggin only for image compression

2. While submitting the form, I get ‘Your response is too large. Try shortening some answers.’ msg. Is there any option to attach the PHP error log file instead to pasting the contents?

3. There is a column in the form ‘Can your site perform loopback requests?’ No option for checking loopback reports.. PFA the screenshot
https://snipboard.io/zNOh6q.jpg

Thanks and Regards
Shyamala Kumar

Hi @milindmore22

Sharing the screenshot of
1) Appearance -> Customize -> Additional CSS
https://snipboard.io/MjkczB.jpg

First time, I requested Happiness Engineer to enable the clear cache option and I cleared it myself. When it doesn’t solve the issue, again I requested them to clear from their end. Still not working

Thanks and Regards
Shyamala Kumar

Hi @milindmore22

PFA the screenshots..

1) Appearance -> Customize -> Additional CSS
https://snipboard.io/ozct5H.jpg

2) AMP Compatibility -> CSS
https://snipboard.io/F3bPxO.jpg

Thanks for your guidance.

regards
Shyamala Kumar

Hi Harshad (@bornforphp)

Got the clache cleared by hosting provider..

Thanks for your guidance

regards
Shyamala Kumar

Hi @milindmore22

Got the cache cleared by hosting provider.. still not working in home page but toggles in sub menu pages.. PFA the screenshot of Recipe->Cuisines->Tamilnadu
https://snipboard.io/tCUsaG.jpg

Is there any other option to remove this menu and show somewhere else in homepage?

Thanks in advance

regards
Shyamala Kumar

Hi @milindmore22

I have cleared the site cache.. still not working in home page.. working in other pages.. PFA the screen shot of home page
https://snipboard.io/tzrZ7B.jpg

Thanks for your guidance.

regards
Shyamala Kumar

Hi @milindmore22

yes I removed the prev CSS before adding new CSS.. but failed to clear site cache as my WP-Optimize plugin not working properly.. troubleshooting it

Now the drop down list in sub menu pages are working fine (may be after clearing browser cache).. But it is not working in Home page.. full submenu options visible

Thanks for your guidance.

regards
Shyamala Kumar

Hi,

Thanks for your guidance.. Googled and accessed the SFTP files through FileZilla
I’m not able edit the advanced-cache.php to include the codes.. is there any other way to enable the cache option? Plz guide

Thanks in advance

regards
Shyamala Kumar

Hi @milindmore22

Yes, I had removed the previous CSS from AMP Compatibility->CSS as well as from Appearance->Customize -> Additional CSS.. had added the new CSS in AMP Compatibility->CSS

Now, just to check I have added the new CSS in Appearance->Customize -> Additional CSS as well.. but no change still the sub menu options visible all the time.

Thanks for your guidance.

regards
Shyamala Kumar

Hi @milindmore22

Thanks so much for your effort to solve this issue.

After adding the above given codes, the sub menu options are visible all the time in home page.. it doesn’t toggle On or Off with drop down button.. in sub menu pages (like Shop->cookies, Recipes->Cuisine etc) only the drop down button visible.. sub menu not showing up when it is toggled On..

PFA the screen shots of Home page, sub menu pages..

1. https://snipboard.io/0WB6VE.jpg
2. https://snipboard.io/cvUBg8.jpg
3. https://snipboard.io/zVfHbg.jpg
4. https://snipboard.io/9WHxnj.jpg
5. https://snipboard.io/G1fgtj.jpg

Thanks for your guidance.

regards
Shyamala Kumar