ssaral

OK I made the changes in wp-config.php it had no effect and there are no redirects or any other mentions of the domain name in the .htaccess file. Any other suggestions?

Thanks, ssaral

I got a reply from my host regarding this issue and they said they don’t support WordPress, not help here.

Next, I looked around my db using phpMyAdmin and found 3 tables where the domain name was listed without www’s: wp_blogs, wp_site, and wp_sitemeta.

I added the www’s in all 3 of them, then the page wouldn’t load again and gave me a “Error 310” as described before. When reverting these changes I noticed that the changes in wp_site and wp_sitemeta didn’t really do anything and the change in wp_blogs was causing the error, So I’m thinking there must be some other places where I need to make changes, but I don’t know where they are….can anyone help?

Thanks, ssaral

Andrea_r thanks for your reply, can you give me some pointers on where to look in the db? thanks

Thanks for your response, I checked with my host (mt) and found the following in their support documentation:

# To redirect all users to access the site WITH the www. prefix,
# (https://example.com/... will be redirected to https://www.example.com/...)
# adapt and uncomment the following:

RewriteEngine On
RewriteCond %{HTTP_HOST} !^www\.mt-example\.com$ [NC]
RewriteRule ^(.*)$ https://www.mt-example.com/$1 [L,R=301]

When I added the lines to my .htaccess file the site wouldn’t load and I got and error message that read:

Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

Could there be an issue with my DNS Zone file? I do have A records in there for example.com, https://www.example.com, and *.example.com. I will contact the host next.

Thanks, ssaral