Sreejith Acowebs

Hi,

Sorry for the delayed response. We don’t fully understand the query. Could you please provide a screen recording of the issue? It will help us understand better.

Hi,

Happy to hear that! Your appreciation helps us improve our quality.

Hi,

Could you please remove the previously provided CSS and try adding the CSS below?

.acoplw-badge {
    opacity: 0;
    animation: fadeIn 1s 0.5s forwards ease-in-out;
}

Hi,

We are sharing the corrected style code. Please try using this CSS. As mentioned in the previous email, we have limitations because we can only inspect the frontend for your issue. It would be better to implement the changes with the assistance of your web developer.

.acoplw-badge {
  opacity: 0;
  animation: fadeIn 2s ease-in-out;
  animation-delay: 2s;
}

@keyframes fadeIn {
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

Hi,

We have some limitations checking the code on the frontend. Upon inspecting the site, it was noticed that the provided CSS has been removed. Could you please add the code to your theme’s CSS? This will help us investigate the issue on our end. We await your valuable response; please note that a delayed response may result in the ticket being closed.

Hi,

Sorry for the inconvenience. Could you please try using the hook options in the ‘Support & Hooks’ section on the plugin settings page? The use of ‘do_action(‘acoplwBadgeHook’);’ is within the product loop, allowing you to utilize this hook in the WooCommerce product loop. Could you also share a screenshot of your product section? Additionally, please provide details about the theme you are using; this information will help us replicate the issue on our end.

Hi,

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

Hi,

Could you please try the code below? If it is not working properly, please contact your website developer for assistance.

.acoplw-badge {
?  animation: fadeIn 2s ease-in-out;
 }
 @keyframes fadeIn {
? from {
? ? opacity: 0;
? }
? to {
? ? opacity: 1;
? }
}

Hi,

Could you please add the CSS below to your backend Appearance -> Customize -> Additional CSS or your theme CSS file? If it does not work properly, please contact your theme developer for support.

.acoplw-badge {
animation: fadeIn 2s ease-in-out;
}
@keyframes fadeIn {
from {
visibility: hidden;
}
to {
visibility: visible;
}
}

Please note that the text “fadeIn” and the time (2s) may be changed as per your requirement.

Hi,

Thank you for using our plugin. We understand that you want to add a fade-in effect to the badge as well, correct? You can solve this issue by applying a style to our badge class. Currently, we have no option to add this type of effect in the backend, but it is possible by applying CSS.

Hi @omarfpg

Sorry for the misunderstanding. I think you are not referring to the previous chat. I want support for WooCommerce virtual coupons, which are applied through our plugin, Dynamic Pricing. That means we need your help with integrating virtual coupons. Kindly provide a way to contact your support team.

Hi @omarfpg

The ticket number is not generated after entering the details; it goes directly to the chat, but no response has been received yet. A screenshot is attached here.

Hi @anastas10s

Thank you so much for your support. We have tried to contact you through online support but have not received any response. Kindly provide any other options for contacting your technical support.

Hi,

Actually, we are not using the default WooCommerce coupon; we are creating a virtual WooCommerce coupon with our dynamic pricing plugin. Therefore, we want to stop applying discounts to non-coupon products using code.

Hi,

We have released a new version. Can you please update it and let us know?