SM Rafiz

Hi,

We are still waiting for the details and screenshots we requested from you. We apologize for any inconvenience, but in order to investigate the issue, we will need this information.

Could you please provide us with the necessary details and screenshot at your earliest convenience?

Thank you. have a nice day.

Hello,

Could you please provide further details on your request? It would be helpful if you can share a screenshot of the specific button you are referring to.

Thank you.

Hi @djangomusic

Sorry to hear about the unfortunate behavior. There should be no layout breaking in the Elementor carousel. Would it be possible for you to kindly provide us with the link to the page in question? This would allow us to understand the problem better and provide you with a quick solution.

Thank you. Have a nice day!

hi @volantis

We apologize for any inconvenience caused. As you can understand that troubleshooting based on a screenshot can be challenging as there could be multiple reasons for the issue.

Would it be possible for you to kindly provide us with the link to the page in question? This would allow us to have a better understanding of the problem and provide you with a quick solution.

Thank you. Have a nice day!

Hi @ahmedelakkad

We have pushed a patch to fix the slider issue. Please update the testimonial plugin to the latest version. Hopefully, your problem will be resolved.

Thank you. Have a nice day!

Hi @ahmedelakkad

Sorry to hear about this unfortunate behavior. We will test the issue from our end and hopefully we will come back to you with a fix as early as possible.

Please stay tuned until then. Thank you for understanding. Have a nice day!

Hi @solbot

It seems you have enabled the Right to left (RTL) settings from Carousel Options from the Shortcode Generator. Please disable it from there. Your issue will be resolved. Reference screenshot: https://prnt.sc/3offg5j0zhAJ

Thank you. Have a nice day!

Hi @lensdigital

Yes, it is possible to edit a single portfolio with Elementor. You need to change the page layout of the individual portfolio. Please check below:

1. Click on Settings on Elementor Editor: https://prnt.sc/Bkh-Zd3CJcWS
2. Change the Page Layout from Default to Elementor Full Width: https://prnt.sc/6Iul0U2DXwIH
3. You can now import Elementor templates.

Please note that, in this method, no dynamic portfolio data will be rendered on the page. You need to build all the portfolio posts separately with the help of Elementor.

Thank you. Have a nice day.

Hi @testdevs

Yes, the Testimonial Slider plugin is compatible with the Divi Builder. As it uses shortcodes to display the testimonial posts, you can use either the?Text?or the?Code?module in Divi Builder to paste the shortcode and display the testimonials. Hope that answers your inquiry.

Thank you. Have a nice day.

Hi @diaweb

The responsive columns are not working because the CSS has been overridden in the theme (Screenshot: https://prnt.sc/Pu_NzB18xX6E). You can check by switching to the default ‘Twenty Twenty One’ theme.

Please enter the below CSS codes in Dashboard->Appearance->Customize->Additional CSS:

.rt-team-container .rt-col-md-3 {
    width: 100% !important;
}

@media only screen and (min-width: 768px) {
    .rt-team-container .rt-col-sm-6 {
        width: 46% !important;
    }
}

@media only screen and (min-width: 992px) {
    .rt-team-container .rt-col-md-3 {
        width: 23% !important;
    }
}

@media only screen and (max-width: 767px) {
    .rt-team-container .rt-col-md-3 {
        margin-left: 0 !important;
        margin-right: 0 !important;
        height: auto !important;
    }
}

Hopefully, your issues will be resolved. Thank you.

Hi @brsteej

The product ‘add to cart’ button should automatically show in the front end once you create Shortcode like this: https://prnt.sc/B9H32k080doJ.

Did you select WooCommerce as the shortcode data source (https://prnt.sc/cizRCRC1T811)?

Thank you.

Hi @ggggoat

I am glad that the first issue is resolved. I checked the second issue. It seems that there are some copy/paste mistakes in the CSS I have provided (please check: https://prnt.sc/M7F1UcXIWTHr). That’s why it is not working. Please paste the CSS snippet below and it will work:

.tss-wrapper .author-name span {
        font-size: inherit;
        font-family: inherit;
        line-height: inherit;
        word-spacing: inherit;
        font-weight: 700;
}

If it is not working (because the theme overrides the plugin CSS), you can assign font size in the CSS above. For example, if you need a font size of 30px, you can modify the above CSS and assign font-size: 30px; and so on.

Hopefully, your issue will be resolved. Thank you.

Hi @ggggoat

Please add the below CSS snippets to Dashboard->Appearance->Customize->Additional CSS and hopefully, both of your issues will be resolved.

.tss-wrapper #toc_container {
	display: none !important;
}

.tss-wrapper .author-name > span {
	font-size: inherit;
	font-family: inherit;
	line-height: inherit;
	word-spacing: inherit;
	font-weight: 700;
}

Thank you. Have a nice day.

Hi @winock

Sorry for the late reply. There are two ways to disable the lightbox provided by our plugin. Please see below:

1. In the Portfolio Shortcode you published, go to the Field Selection tab. From here, you need to uncheck the ‘Zoom Image’ checkbox (https://prnt.sc/SsPbqbXyDtto). It will disable the lightbox from the front end. But it will also remove the zoom icon that triggers the lightbox. In your case, it will disable both of the lightboxes as there will be no icon to trigger any lightbox.

2. If you want to just remove our lightbox, but not the trigger icon, you need to override/modify the portfolio template from your child theme. Please see the below method to override the template:
a. Please copy the template file from tlp-portfolio/lib/templates/layouts/layout1.php and paste it to your child theme as child-theme/tlp-portfolio/layouts/layout1.php.
b. Open the layout1.php of your child theme in a code editor. Go to line:17 to find:
$zoom_image_icon .= sprintf( '<a class="tlp-zoom" href="%s"><i class="demo-icon icon-zoom-in"></i></a>', esc_url( $imgFull ) );

Replace the line with:

$zoom_image_icon .= sprintf( '<a href="%s"><i class="demo-icon icon-zoom-in"></i></a>', esc_url( $imgFull ) );

Check your front end to find that one of the lightboxes is disabled.

Hopefully, your issue will be resolved by following either of the above methods. Thank you. Have a nice day.

Hi @ggggoat

Please check the below notes:

1. Did you use a plugin to generate the table of contents? The issue you face may not be related to our testimonial plugin. Can you please provide me the page link so I can check?

2. The theme CSS may be responsible if the author’s name font styles do not change from the ‘Styling’ section. In that case, you may need to write custom CSS to override the theme styles. Please provide me the page link so I can suggest the custom CSS.

Thank you.