spotnshopcompany

Hi Luke,

Thank you so much for your suggestion. I will seek plugin’s author help directly. Have a nice Day!

Oscar

Hi Luke,

Would like to here your reply.Thank you:)

Oscar

Hi Luke,

On the other hand, I would like to ask about Woocommerce Paypal payment plugin. Would you please provide me the WP link which I can seek for help?

Thank you

Oscar

Hi Luke,

Thank you so much for your advice:)

Hi Luke,

Thank you so much for your help!

The shipping table appears again after following your instructions. So after hitting the “Start converting”, does it mean the “Flexible Shipping Group shipping methods” that I am using is updated?

Thank you

Oscar

Hi Luke,

Thank you for reaching out.

That’s correct. The shipping cost calculation rules table disappeared for unknown reason. But I am not sure whether the table I am using is related to Flexible shipping plugin or the shipping function/plugin built by Woocommerce itself. (or is it a matter to know whether the table refers to which inventor…I don’t know)

Here are the directories to go into the 【shipping cost calculation rule】table：
1. https://snipboard.io/rR8D7x.jpg
2. https://snipboard.io/NoS2t6.jpg
3. https://snipboard.io/5ryWHI.jpg

For link 3, it will go to 【shipping cost calculation rule】table when in normal condition, but now it appears as what you can see in link 3.

Hope you understand what I mean:)

Thank you

Oscar

Hi Anastasio (woo-hc) (@anastas10s),

Thanks for your suggestion. Beforehand, with reference to xue28 (woo-hc) (@xue28) question：
“can you please clarify if you are referring to the default WooCommerce Shipping function here or are you referring to the Table Rate Shipping Method for WooCommerce by Flexible Shipping instead?”

I would like to ask which shipping functions/plugins am I using when the table (of my Woocommerce) is similar to the one below?

https://snipboard.io/gWdRc9.jpg

Thank you

Oscar

Hi xue28 (woo-hc) (@xue28),

Here are the directories to go into the 【shipping cost calculation rule】table：
1. https://snipboard.io/rR8D7x.jpg
2. https://snipboard.io/NoS2t6.jpg
3. https://snipboard.io/5ryWHI.jpg

For link 3, it will go to 【shipping cost calculation rule】table when in normal condition, but now it appears as what you can see in link 3.

Sorry that I am not sure which shipping functions I am using, but the table is similar to the one below , does it help? Or where can I check which function I am using?

https://snipboard.io/gWdRc9.jpg

Thank you

Oscar

Thank you

Oscar

Hi wpnomad a11n (@wpnomad),

I have uploaded the screenshot of the shipping cost calculation rule page. Can you find the file?

The site’s System Status is as follow：

### WordPress Environment ###

WordPress address (URL): https://www.spotnshop.hk
Site address (URL): https://www.spotnshop.hk
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: zh_HK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: dtb_
Total Database Size: 42.80MB
Database Data Size: 38.32MB
Database Index Size: 4.48MB
dtb_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
dtb_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
dtb_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
dtb_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
dtb_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
dtb_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 3.52MB + Index: 0.80MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
dtb_actionscheduler_actions: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
dtb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
dtb_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_cerber_sets: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
dtb_cerber_uss: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_check_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
dtb_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_fblb: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_limit_login: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_options: Data: 7.22MB + Index: 0.20MB + Engine InnoDB
dtb_postmeta: Data: 5.52MB + Index: 0.75MB + Engine InnoDB
dtb_posts: Data: 10.52MB + Index: 0.30MB + Engine InnoDB
dtb_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_sliders: Data: 0.42MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_slides: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_tec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_usermeta: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
dtb_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
dtb_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
dtb_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
dtb_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
dtb_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wdr_rules: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
dtb_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
dtb_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_yoast_indexable: Data: 1.47MB + Index: 0.41MB + Engine InnoDB
dtb_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
dtb_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
dtb_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
dtb_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
dtb_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 994
cartflows_flow: 1
cartflows_step: 3
custom_css: 1
customize_changeset: 3
elementor_library: 1
ftc_brand: 22
ftc_footer: 22
ftc_testimonial: 4
nav_menu_item: 14
oembed_cache: 3
page: 76
post: 43
product: 123
product_variation: 33
revision: 1435
shop_order: 86
shop_order_refund: 13
user_registration: 1
wpcf7_contact_form: 2
wpcode: 2
yith_wcan_preset: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (56) ###

Template Library and Redux Framework: by Extendify – 4.3.17
Better Search Replace: by Delicious Brains – 1.4.1
CartFlows: by CartFlows Inc – 1.11.0
Check & Log Email: by WPChill – 1.0.6
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6.3
Elementor: by Elementor.com – 3.7.4
Email Templates: by Damian Logghe – 1.3.2.1
Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
Flexible Checkout Fields: by WP Desk – 3.4.2
Flexible Shipping: by Octolize – 4.14.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.8.2
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.2
Jetpack: by Automattic – 11.3.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
Loco Translate: by Tim Whitlock – 2.6.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.8
Mega Main Menu: by MegaMain.com – 2.2.2c
Ocean Extra: by OceanWP – 2.0.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: by ThemePunch – 6.2.2
SiteGround Optimizer: by SiteGround – 7.2.1
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.7.1
The Events Calendar: by The Events Calendar – 6.0.0.1
ThemeFTC for Elementor: by ThemeFTC Team – 1.0.3
ThemeFTC: by ThemeFTC Team – 1.1.2
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.7.5
User Registration: by WPEverest – 2.2.2
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.7.2
Woo Discount Rules PRO 2.0: by Flycart – 2.4.4
Woo Discount Rules: by Flycart – 2.4.4
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.9
Extra Product Sorting Options for WooCommerce: by SkyVerge – 2.9.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Stripe Gateway: by WooCommerce – 6.7.0
Booster for WooCommerce: by Pluggabl LLC – 5.6.3
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce PayPal Payments: by WooCommerce – 1.9.3
WooCommerce: by Automattic – 6.8.2
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 19.6.1
SiteGround Central: by SiteGround – 2.0.8
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 9.0
WP Share & Like Button: by Team Startbit – 2.3
WP File Manager: by mndpsingh287 – 7.1.6
WP Like button: by <a href="https://crudlab.com/">CRUDLab</a> – 1.6.9
WP Limit Login Attempts: by Arshid – 2.6.4
WP Mail SMTP: by WPForms – 3.5.2
WP Reset: by WebFactory Ltd – 1.95
Social Chat: by QuadLayers – 6.1.0
WPForms Lite: by WPForms – 1.7.6
WooCommerce 轉數快 Faster Payment System (FPS) Hong Kong: by BearyCommerce – 1.0.4
YITH WooCommerce Ajax Product Filter: by YITH – 4.13.0
YITH WooCommerce Compare: by YITH – 2.18.0
YITH WooCommerce Wishlist: by YITH – 3.12.0

### Inactive Plugins (4) ###

Dokan: by weDevs – 3.6.5
Dokan Vendor Info Hider: by csCode Team – 1.0.7
FTC Importer: by ThemeFTC – 1.1.3
Visual Composer: by visualcomposer.com – 45.0.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: HKD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

Taxonomies: Product Visibility: rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #565 - /shop/
Cart: #609 - /shopping-cart/
Checkout: #605 - /checkout/
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: ? Page not set

### Theme ###

Name: Ornaldo
Version: 1.2.1
Author URL: https://demo.themeftc.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: ornaldo/woocommerce/archive-product.php
ornaldo/woocommerce/cart/cart.php
ornaldo/woocommerce/checkout/form-checkout.php
ornaldo/woocommerce/content-product.php
ornaldo/woocommerce/content-widget-product.php
ornaldo/woocommerce/emails/customer-processing-order.php
ornaldo/woocommerce/emails/plain/admin-new-order.php
ornaldo/woocommerce/global/quantity-input.php
ornaldo/woocommerce/loop/add-to-cart.php
ornaldo/woocommerce/loop/loop-end.php
ornaldo/woocommerce/loop/loop-start.php
ornaldo/woocommerce/loop/orderby.php
ornaldo/woocommerce/loop/pagination.php
ornaldo/woocommerce/myaccount/my-address.php
ornaldo/woocommerce/single-product/add-to-cart/variable.php
ornaldo/woocommerce/single-product/product-image.php
ornaldo/woocommerce/single-product/product-thumbnails.php
ornaldo/woocommerce/single-product/rating.php
ornaldo/woocommerce/single-product/related.php
ornaldo/woocommerce/single-product/tabs/tabs.php
ornaldo/woocommerce/single-product.php
ornaldo/woocommerce/content-product_cat.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: HK
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: –
Webhook status: ?
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: ?
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-09-13 07:24:39 +08:00
Options: ?
Notes: 23
Onboarding: completed

### Action Scheduler ###

Complete: 392
Oldest: 2022-08-13 12:42:20 +0800
Newest: 2022-09-12 15:42:01 +0800

Pending: 5
Oldest: 2022-09-12 16:58:04 +0800
Newest: 2022-09-16 16:00:02 +0800

### Status report information ###

Generated at: 2022-09-12 15:49:41 +08:00

Hi Igor H woo-hc (@ihereira),

Thank you for your suggestion. But is the setting you suggest will only change the language at frontend rather than Woocommerce backend? (As I have tried that before which the frontend language will change only)

Thank you

Oscar

Hi wpnomad a11n,

Thank you for you help!

I would like to ask the way to change the Woocommerce backend language to English so that you are able to read the screenshot (as now the backend is in Chinese)

Thank you

Oscar