Bizzy

Hi James,

I wanted to let you know that I’ve identified the cause of the disappearing black bar—it’s actually the PMPro plugin. I tested this by deactivating it, and sure enough, the black bar reappeared.

Unfortunately, it seems I have no other option but Stripe.

Thank you for all your help, and I hope you have a great week!

Best regards,

Biz

Thank you James for making it clear for me. I will get that support from them.

Regards.

Hey James, thanks for the direction. Yes it is still checked when I looked into it but nothing’s work after refreshing the screen.

I’m not sure about the third-party cookies thing in my browser will make it reappear, neither I know how that works as I am on Brave browser.

• This reply was modified 3 months, 3 weeks ago by Bizzy.

Hi James Huff,

Thank you for your assistance. Unfortunately, this approach isn’t working for me. I have multiple pages to manage, and accessing them directly through the back-office “Pages” section is just too time-consuming. I’m frustrated that this shortcut feature has just seemingly disappeared from the top screen somehow. It has to be something I accidentally did while working on the editing, but I can’t figure it out. There must be a solution to this issue. But I’m still hoping this can be improved or restored if someone in this forum can still help me with this please. Thank you!

• This reply was modified 3 months, 3 weeks ago by Bizzy.
• This reply was modified 3 months, 3 weeks ago by Bizzy.
• This reply was modified 3 months, 3 weeks ago by Bizzy.

Hello Alexandrubode,

Thank you for your reply. I apologise for the delay in getting back to you.

I’ve taken some time to fully absorb the information you provided, and it has helped me think more clearly. Your clarification on point #3, specifically the part about “(…not the other way around),” was particularly helpful. I was struggling with that while setting up my Stripe account and it was the reason for my confusion, so your explanation made things much clearer. So I have decided to proceed with a one-way system, thanks to your guidance.

Regarding the Email Logs and SMTP plugins, I will continue to evaluate these options further.

I was referring to the Payment Link option in Stripe’s checkout, but that’s all changed.

Thank you for your assistance. I truly appreciate it.

Best regards,

Bismarck

Hello @alexandrubodea,

Thank you so much for your detailed response. I’ve followed your suggestions closely and here’s what I’ve learned:

1. I realised that the ‘migration’ aspect isn’t necessary for me since I have no data to export to my Stripes account.
2. The PMS integration is working well, and I’m receiving data in my Stripe account when users purchase a subscription.
3. I have tested them in a hundreds of time but I am still not getting the grip of how everything works connectively. It’s quite confusing especially setting up the Stripes’ subscription and their configurations.
4. I downloaded the Email Log plugin, but only 2 out of 50 emails have been received. Could there be something I’m missing here?
5. I’ve verified that all purchasing and receiving processes are functioning correctly through testing it out myself.
6. Now there’s one problem I have been struggling with, an issue with my PMS subscription setup connection to Stripe account. I spent several days trying to resolved this issue, and eventually, I switched to using Stripe’s Payment Link code directly into my website’s button instead of the PMS code. This approach works well with me. And I can still see the users’ purchases activation in my PMS back-office. While this simplifies things out, I’m still not receiving any welcome email, and the verification code to my phone after registering/subscribing through Stripes’ front-end registration/subscription under the test-mode. Could this be due to the test mode, or is there something else I might be missing?

Please let me know. Thank you!

Best regards,

Bismarck

Thanks alexandrubodea, that’s pretty much what I need if the other option is impossible. Much appreciate it dude!

Cheers!

Regards,

Bismarck