Spencer Finnell

This has been fixed in the new version. The permalink is no longer hard-coded in. It uses the proper get_term_link function.

Oh okay. So it’s uploading fine, the link is just wrong.

That will be fixed in the next version. Thanks for the heads-up.

Nothing changed with file attachments in 0.1.5 I don’t think. Can you upload files normally through the admin panel?

Also, do you get the same error when you attach a file via an update (comment) (as opposed to when you originally create the ticket.)

I’ll create a pot file as soon as I can.

Are you using the latest version?

What type of file are you trying to upload.

I’ll create one as soon as I can.

I should be able to upload version 0.1.5 later tonight. Just working out some of the permission logic. It’s going to be kind of clunky the first release.

You’ll be able to assign multiple users to a ticket, then select in the options how to “protect” those tickets. Tickets that are assigned to specific users can be inaccessible, read-only, or read/writable.

I’m working on the following:

Allowing tickets to be assigned to a single user (the owner) and then being able to manually add other people that are “assigned” the ticket. Then there will be an option where you can make it so only owners/people assigned and admins can view the ticket.

Also, I’m tweaking the ticket form, so Marty some of your hacks might mess up. Not sure when it will be released.

Since the custom taxonomy isn’t hierarchical, that is the way WordPress displays the edit. Think of states and milestones as tags. The front-end, and the dropdown list that are provided by the theme just make it so you can keep a consistent list of terms, as opposed to making sure you type out the same one each time.

I guess if it’s a huge deal for you, you could make the state and milestone taxonomies hierarchical though. I don’t think anything else would really change.

I haven’t been able to find a way to disable it.

You need to actually type something in the comment box, so it doesn’t throw the error.

Those links shouldn’t be different…

Something is up with your rewrite rules. Would it be too much of a hassle to reinstall WP? I really don’t have any other ideas…

If you enable the default theme, do the pretty permalinks work?

Cool, that’s what I used before.

If you want to have the difference of time “3 days ago” or something, check out the WordPress function, human_time_diff

Is your .htaccess file writable? Did you have pretty urls enabled before?

I originally had that implemented in, but it required quite a few more database queries.

What I did was use get_comments to get the latest comment for the post; then I would find out the date of that comment, and list it.

So if you want to implement that, create a Child Theme, and a file called ticket-meta.php. Copy and paste the contents of ticket-meta.php of the theme, and then add the extra item of last updated.

Let me know if you need more help.