sparkleballlady

I’ve set as you suggest and will investigate that plug-in. Best bet may be new website and start over. I’ll decide. Thanks!

Mark, “Minify” is not enabled. When I check it, I get a proceed-with-caution-gray-page with lots of information I don’t understand. Should I minify? Also, is there an easier way to reduce my image sizes (which I try to do as I add them) than adjusting one by one? Thanks!

Alex

• This reply was modified 6 years, 3 months ago by sparkleballlady.

Thank you, Steven. I definitely plan to ditch my host in 2019. Too many problems. I”d like to find one friendlier to WordPress.

Thank you! I’ll correct posthaste and celebrate.

@rachna I believe the Netsol engineers fixed this overnight. This morning when I checked the files were in the proper folder ready to go. Thank you for responding.

Error Message I had received prior:

“404: Page not found
This error is generated when there was no web page with the name you specified at the web site.Troubleshooting suggestions:Ensure the page you are linking to exists in the correct folder.
Check your file name for case sensitivity . Index.htm is not the same as index.htm!
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.”

I fixed it!

Thanks @sinip. I’ll check it out!

@t-p. That’s what I’ve assumed. I believe it’s time for me to jumpship after 12 years with Netsol. They have been unhelpful in every way. I was sold an hour of help-tech-service time,and then told by those guys that if I didn’t have an error message or more information, they couldn’t help me, even with my description of what was happening. They blamed WordPress. Now I have the error message, but I don’t believe they will do anything.

What can they do??

Yes, Kathryn. I figured it out. Thanks for checking in on me!

Thank you @jherve! I look forward to the fix. Good to know it wasn’t my ineptitude.

FWIW: I might have solved my problem! Proton in Jetpack. Conflicting with WPCache. Disabled Proton and we’ll see.

@sterndata thanks! I’m hoping that’s my problem and it’s fixed.

@sterndata,

one more thing. yesterday — out of the blue– my entire site went down in a different way. No images loaded. I removed all plugins. It seemed to be Jetpack. In the end I restored everything but “Photon” which may have conflicted with WPCache. The site was restored. Whew. Could that be my problem?

Alex

Hi @sterndata,

I will attempt both courses of action. So far, NS has blamed me or WP and not been helpful. Today I’ve paid for their retail support service, so I’ll mention the log, which is helpful! I have all the dates from Jetpack, so I’ll have them ready.

Alex

Perfect.

I’m disabling plugins one by one. Caching plugin first, and site was down this morning. On to the next.

Thanks again!