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  • Thread Starter soulipsyz

    (@soulipsyz)

    Just had your “June Flash Sale” popup again. Just stop it, even if I dismiss it I still get the notice every week.

    soulipsyz

    (@soulipsyz)

    Also getting the same: “Plugin could not be activated because it triggered a?fatal error.”

    Thread Starter soulipsyz

    (@soulipsyz)

    Hi, yes I’m able to confirm the double charge through Stripe as well as PayPal.

    Here is the report:

    ` WordPress Environment</p> <p class=””>WordPress address (URL): https://shop.thetravelbible.com<br>Site address (URL): https://shop.thetravelbible.com<br>WC Version: 8.2.1<br>REST API Version: ? 8.2.1<br>WC Blocks Version: ? 11.1.2<br>Action Scheduler Version: ? 3.6.4<br>Log Directory Writable: ?<br>WP Version: 6.3.2<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: ?<br>WP Cron: –<br>Language: en_US<br>External object cache: ? Server Environment</p> <p class=””>Server Info: Apache/2.4.57 (Debian)<br>PHP Version: 8.1.23<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 899<br>PHP Max Input Vars: 10000<br>cURL Version: 7.64.0<br>OpenSSL/1.1.1n</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 10.4.20-MariaDB-1:10.4.20+maria~buster-log<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database</p> <p class=””>WC Database Version: 8.2.1<br>WC Database Prefix: wp_506b2c3fca_<br>Total Database Size: 3354.33MB<br>Database Data Size: 3128.57MB<br>Database Index Size: 225.76MB<br>wp_506b2c3fca_woocommerce_sessions: Data: 11.02MB + Index: 4.02MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_order_itemmeta: Data: 2027.59MB + Index: 23.06MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_506b2c3fca_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + 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The core version is 7.8.0<br>minimog/woocommerce/single-product/rating.php<br>minimog/woocommerce/single-product/related.php<br>minimog/woocommerce/single-product/review-meta.php<br>minimog/woocommerce/single-product/review-rating.php<br>minimog/woocommerce/single-product/review.php<br>minimog/woocommerce/single-product/sale-flash.php<br>minimog/woocommerce/single-product/stock.php<br>minimog/woocommerce/single-product/tabs/additional-information.php<br>minimog/woocommerce/single-product/tabs/description.php<br>minimog/woocommerce/single-product/tabs/tabs.php<br>minimog/woocommerce/single-product/title.php<br>minimog/woocommerce/single-product/up-sells.php<br>minimog/woocommerce/single-product-reviews.php<br>minimog/woocommerce/single-product.php</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””>WooCommerce PayPal Payments</p> <p class=””>Onboarded: ?<br>Shop country code: CA<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: –<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? 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    Thread Starter soulipsyz

    (@soulipsyz)

    Thanks for the help. I’ve followed everything you’ve said and still getting the error. Seems to be both for PayPal and Stripe actually.

    Here is part of the debug log: https://pastebin.com/Nb3J15AG

    Do you see anything unusual?

    Here are errors under Status>Logs:

    09-30-2023 @ 17:34:51 – There was an error trying to get feed nodes for catalog: Cannot create the API instance because the access token is missing. 09-30-2023 @ 17:34:51 – Unable to detect valid feed configuration: No feed nodes for catalog (Facebook for Woocommerce plugin)

    Thread Starter soulipsyz

    (@soulipsyz)

    Wouldn’t that delete all the converted images though? I’m referring to the non-converted images hence in my original message ”?(JPG/PNG)”

    Thanks

    Thread Starter soulipsyz

    (@soulipsyz)

    I sent your “support” an email a week ago and haven’t heard anything back.

    Thread Starter soulipsyz

    (@soulipsyz)

    Thanks for the help, no longer seeing the error, however I am seeing this now:

    Scan Failed
    The scan has failed because we received an unexpected response from the Wordfence servers. This may be a temporary error, though some sites may need adjustments to run scans reliably. Click here for steps you can try.(opens in new tab)
    
    The error returned was:
    
    WordFence API error: The Wordfence API key you're using is already being used by: ***. If you have changed your blog URL, please sign-in to Wordfence, purchase a new key or reset an existing key, and then enter that key on this site's Wordfence Options page.

    I’ve signed into wordfence and disconnected the old one but still getting the same error?

    Forum: Plugins
    In reply to: [Helpful] Feedback tab
    Thread Starter soulipsyz

    (@soulipsyz)

    Nevermind found it, you just have to click Helpful.

    Why the heck was this activated??? It was never actived 3 months ago, Now I’ve missed 3 months of feedback.

    Utter garbage

    Forum: Plugins
    In reply to: [Helpful] Feedback tab
    Thread Starter soulipsyz

    (@soulipsyz)

    There is no “Settings” tab

    Thread Starter soulipsyz

    (@soulipsyz)

    What I’m saying is there’s no way to refund a customers payment, do you understand??

    Thread Starter soulipsyz

    (@soulipsyz)

    There’ no way to process a refund with your new, terrible, plugin? MY CUSTOMER WANTS A REFUND AND I CANT FIGURE IT OUT!

    Thread Starter soulipsyz

    (@soulipsyz)

    Would be nice if there was a demo to see what it looks like? I don’t think this is what I’m looking for.

    Do you guys know of alternative contact forms that actually work?

    Thread Starter soulipsyz

    (@soulipsyz)

    Hello?? Seriously where is the support?

    Thanks, I’ll be using WPforms from now on.

Viewing 15 replies - 1 through 15 (of 77 total)