STEVE

OK so it’s been a month and a week and no help with this. Anyone???

Thanks, but no matter what I try, I can’t get it perfectly centered like the form submit button is.

Any suggestions?

I wonder under what circumstances we would need to do this. That is still unclear. Either way, thanks for the reply.

@etoilewebdesign

Can you add this option?

Thanks

Thanks for your response, but that’s not quite what I’m looking to achieve. I would prefer to display all questions under a category and have the answers collapsed until clicked. Is this possible? Is there a display_all_questions attribute?

Thanks

@accountingfly, @biewerworld

Sorry for the late reply I was on vacation.

To be honest, it was 2 months and 2 weeks ago that I did that. I don’t remember if there was a reset button and maybe it was removed in a more recent UM update, or if I just manually changed the setting back to their defaults. Nonetheless, I will provide you with the setting I currently have that are working for me. You can see them at the screenshot linked below. Hope this helps.

https://www.screencast.com/t/BHk9hX3FL

@evollo

Sorry for the late reply. I was on vacation, but I’m back working on my site. Thanks for your help and pointing out that document.

So my experience was that not until after I created a child theme, did Ultimate Member save the customizations I made to the email templates via Ultimate Member > Settings > Email. After I created and activated the child theme, I edited an email template and the template was saved in ../themes/[theme_name]/ultimate-member/email. I don’t know why it didn’t do this before I created the child theme, but at least it’s working now.

I only hope this is the end of this nightmare. I now need to go and re-customize all of the email templates again. This time, I’m actually going to save them as HTML files on my Google Drive just in case something goes wrong and they get overwritten again.

Thanks again!

@niko87

Sorry for the delayed response. I was on vacation and have finally gotten back to work on my site. I will give your fix a try as soon as possible. Does this fix work even after you upgrade to the latest version of UM?

Thanks!

@evollo

I have’t set up a Child Theme yet. Wasn’t necessary for this project… until now. But I will, if I must.

But before I do that, I decided to have a look for the email folder you mentioned above..

When you edit an email template (using the wp-admin screen) the files are stored to “../themes/[theme_name]/ultimate-member/email”.

Have a look at this screenshot of the path you led me to. The “ultimate-member/email” folders don’t exist.
https://www.screencast.com/t/uJUSjwmrE5

I’m using the latest version of WP and UM. I also tried customizing one of the notification emails using the wp-admin screen, thinking maybe this would somehow trigger the creation of those missing folders, but I still don’t see that path.

What is the problem?

Thank you

OK I am HIGHLY UPSET!

I posted this support request almost 2 WEEKS AGO. Since I can’t halt development of my soon to be launched site, while waiting on @ultimatemembersupport to respond with a solution, I had to do the best I could to rewrite the custom notification emails from memory.

Well guess what… after all that time it took me to rewrite those notification emails, a UM update that was recently released, and I installed, AGAIN reset my customized notification emails back to the UM 2.0 defaults!

Really? This is NOT cool.

@ultimatemembersupport can you please help ASAP?

That worked!

Thank you!

@formmakersupport

As you requested… here is the link to the screenshot. https://www.screencast.com/t/i2iAB6dT70

Hope this helps.

Thanks

Hi @formmakersupport,

Yes I never got that reply. However, I deleted the old code and added the new code in the Form > Form Options > Javascript section and it still didn’t work. I made sure to edit the Address Country field to pre-select “United States”, but when the form loads on the web page, the Country field is still blank. Of course if I manually select United States, the State field then switches to a dropdown field containing the states, but I’d really like the country field to already be auto populated with United States.

Hi @formmakersupport,

I still haven’t gotten a response to that email I sent you. Any update?

Thanks

Resolved