sole2000

Hi Joseph I ended up completely eliminating the WordPress install completely and setting up the site from scratch. Now we’re trying to set up the connection to Jetpack Vault to enable restores, which has not been so straightforward. Hopefully we’ll get this done in the next couple of days and we should then be all set.

Thanks!

Thanks for your reply. I’ve tried this based on prior research and I’m unable to do anything. As soon as I enter settings for the site I see the following:

“Jetpack can’t communicate with your site because your site isn’t connected.”

In addition to this, a couple of seconds later the following message appears to the right: “Something went wrong. Visit site admin” When going to the site admin, then I see the message indicated in my original post.

Again, any help would be greatly appreciated, since as you can see, this is not a WordPress related issue, but rather a Jetpack connection issue.