sohailrahim

what i don’t understand is why it’s working for 1 website, but not the other 2.
it’s the same plugin version, same api set up, same credential set up etc.

i’ll try the api restriction removal suggestion, and let you know

tried that. no change

hi lisa

yep, i’ve set up 2 separate keys.
i think you might remember i brought up this issue last year, and helped you diagnose it when you spoke to the support guy from google maps.

like i said, one site (halal-restaurants.co.uk) is working fine.
the other 2 are not working.
same settings. same set up on keys, apis, domain verification, etc

https://belocalbuylocal.co.uk/
this one shows the listing in the middle of the ocean

https://caribbeantakeaways.co.uk/
this one shows a grey box for the map

ok have filed a report on there

yep, gone through that

– Billing is activated
– Geolocation & Geocoding are enabled.
– i even tried creating a new api key under the account for the website that’s working, and it gives the exact same result. no website restrictions.

if i set the co-ordinates manually, it updates the maps correctly.

pls help.
why are 2 websites working, and 2 websites not working?

having the same issue on
– https://thaitakeaways.co.uk
– https://byorestaurants.co.uk/

i have the exact same setup in other websites, and they’re working fine.
– https://veganbrighton.co.uk
– https://halal-restaurant.co.uk

any idea what i’m doing wrong?

found it. thanks. one of the restaurants had an postcode that google didn’t recognise ??

thanks for your help

there are no outliers.
equator? oops… let me have a look

i tried
– adding category=”brighton”
– changed cluster=”no” (was already set to yes), then switched back.

this is the shortcode i’m using atm

[business_map cluster=”yes”]

have a look at the website. you’ll see it’s zoomed out to show the entire map ??

hi,

tried that, but no joy. it still shows a zoomed out view.

Thanks.
What should we do in the meantime? Turn off the maps?

Btw, is the current account going to be restored soon?

looks like your demo website has the same issue
https://chamber-beautiful.chamberdashboard.com/business/judson-health-clinic/

it appears you’ve run out of free api requests ??

is there a way for us to enter our own key into the plugin?

hi lisa. do you know approximately when this is planned for?

excellent. will try it shortly