Hi,
Sir I am a member of Softaculous team.
I would like to know that did you upgrade your WordPress installation manually ? Or from Softaculous ?
I found that in Softaculous, cpanel, that my Data base and user has been changed from _wrdp1 to _wp968. My installation is now _wp968.
This is highly impossible that softaculous will change the database name. I guess you have imported it into Softaculous from another installer. Even then Softaculous doesnt change the database name.
In order to help you we need to know the EXACT actions / steps you have performed.
And if you are getting the error “The URL and DIRECTORY name do not match.” than just add the trailing slash to URL and DIRECTORY.
It should solve your problem.
You can open a support ticket at [email protected] if you still face the problem.
