SocialSparkMedia

@xue28 It appears that the state field is required if a person is logged in, but if they are not logged in, it isn’t required.

https://app.screencast.com/ZhFqnWJ3lFtrG
https://app.screencast.com/bTwgcNuwjlbmE

Thanks for your help.

@xue28 Since my problem persists, can you help me with it? I’ve tried everything I can think of.

Thanks,
Fran

@jbd4jc UGH! Thanks for checking for me, though! It worked for me when I tested, and my clients said it did too. Crazy. So I guess this ticket is still open! Any suggestions??

@pepe (woo-hc)
I opened a support request directly through Square, not through the forums.

@jbd4jc Never got an answer to the support request from them. It eventually started working. I think one problem might have been a conflict with Astra when I chose to not have the labels above the form entry boxes. So when I went back to the legacy where it said State above the field, it seemed to work. It was just one of those crazy problems that made no sense whatsoever!

Well! I did all of this, and tested at every change and finally revealed that the problem is with Square! I don’t know how or why that is, but I’ve opened a ticket with them. It’s so strange because the field is marked with an *, as are other fields. If I don’t fill in another required field, the transaction won’t go through, but if I leave the state blank, the transaction goes through.

Thanks for pointing me in the right direction… I’m not going to mark this as resolved until I get an answer from Square and then I will update here for others.

Thank you. Will be on the lookout.

@pradeepkamadana I thought it was gone, but it’s still there. Exact same as yours. I disconnected Page Speed Insights, because that was the last thing I connected before I got the error, but the error still pops up. I don’t have time to go through all of these troubleshooting things. I’m just going to have to remove it. Hope you get it straightened out!

same error for me trying to connect Page Speed Insights, although after I cleared the error it was connected.

Cannot read properties of undefined (reading 'load')

    in Script
    in GoogleChartLoader
    in ContextProvider
    in Chart
    in div
    in GoogleChart
    in div
    in div
    in UserDimensionsPieChart
    in div
    in Cell
    in div
    in Row
    in div
    in Grid
    in div
    in div
    in Widget
    in WithWidgetSlug(Widget)
    in DashboardAllTrafficWidget
    in WhenAnalyticsActive(DashboardAllTrafficWidget)
    in WidgetRenderer
    in div
    in Cell
    in WidgetCellWrapper
    in div
    in Row
    in div
    in div
    in Grid
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root

Thanks for the suggestion, unfortunately it didn’t work. (I cleared both WPEngine cache and the BB cache a couple of times). Here’s a screenshot of the inspector. I see where for g #id it says <rect x=”-62.78″ y=”-28.816″ width=”1000.11″ height=”265.76″ style=”fill:none;”></rect> Could that be the problem?

https://www.screencast.com/t/Y81ZisT7Q

I do have the style=”width: 237px; height: 118px;” When I edit it to another size, it looks fine in the preview in customizer, and then it goes back to huge. I tried to create a new footer using Beaver Themer instead of the Astra Footer builder to see if it was something in there that was causing it, but the same thing happened.

It works fine in the header, so I can’t imagine what’s causing this! If you need to see the actual site, if you can PM me somehow I’ll give you the password. Thanks so much for your help.

Same error here. Also fixed it for me.

It appears this is a conflict with Google’s Site Kit. I will deactivate and use code instead. But it would be nice to be able to use that.

I’m sorry, but if you had answered me two months ago when I tried the plugin I could’ve worked with you, but now I don’t even remember what site it was.

Ok, thanks for the info. I’ll have to find another plugin then.
Really appreciate the fast help, I’ll give you 5 stars for that even though I can’t use the plugin!

Thanks for the prompt reply. I have made the suggested change, but it doesn’t give the results that I’m looking for. For example, the coupon should apply to t-shirts, but not hoodies, so, if I buy $48 worth of t-shirts and $44 worth of hoodies, the $100 coupon is applied for $92, but I only want it to apply to the t-shirts, so it should only apply $48. Is that possible?

Thanks again!