sobeautystuff

Thank you so much, this worked, I’m back in! ??

Excellent, this has worked and I’m back in. Thank you so much for your help! ??

I have also received a fatal error but cannot access my dashboard at all to fix it. Any ideas on this?

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.6.2
Current theme: Massive Dynamic (version 6.1)
Current plugin: Jetpack by WordPress.com (version 9.4)
PHP version 7.3.27

Website: https://www.sobeautystuffblog.com/

errror: Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /home4/sobeaut3/public_html/wp-content/plugins/jetpack/src/class-tracking.php on line 2

I have received an email from wordpress with a “recovery mode” link, but this does not work either

UPDATE: I backed up my theme, de-activated all plugins, and the issue was still there.

I then restored, and changed to a basic theme (twenty-one) and none of my posts displayed at all.

I’ve done all the basic trouble-shooting I’ve found online and I’ve got no idea what else I can do.

Thanks,

Sarah

Hi @supsystic

I have created a page to trial the gallery and it is loading on mobile:

https://www.sobeautystuff.com/wp-admin/post.php?post=4002&action=edit

However I am really concerned about the reliability, it’s really important that my website visitors can access my gallery at all times.

Thank you

Sarah

Sorry, I have actually switched to a different plugin; a large % of my audience are mobile users, so I couldn’t wait any longer.

Hi Jacob,

I gave up trying with the themeshift support and have deleted the theme.

Thank you

Sarah