Ok, I just open a ticket on
https://enviragallery.com/account/support/
This is the message I got:
“Thanks for contacting us! We will be in touch with you shortly. Our support hours are Monday – Friday 9:00am to 5:00pm EST. We generally respond to tickets within 24 hours during this time. If you do not receive our automated confirmation message within 1 hour, please check your Spam folder. If the confirmation message was sent to your Spam folder, mark the message as Not Spam to allow future messages to reach your inbox. Thanks and have a great day!”