Smash Balloon Mike

Hey @mrlennyman,

You’re welcome!

Let us know if you need anything else in the future. Hope you have a great rest of your week!

Hey @coolicious,

Sorry to hear you are having issues. Can you temporarily disable any caching and optimization plugins on the site so we can see the site without these features enabled?

Many thanks, hope you are having a great day!

Hey @mrlennyman,

Thank you for reaching out to us. There appears to be an empty text widget that is causing this issue. Can you check your widgets section and look for an empty text widget below the widget with our shortcode in it and remove the empty widget?

Many thanks, hope you are having a great day!

Hey @mrizwan93,

Thank you for your interest in our plugin. The moderators of this forum don’t allow plugin developers to answer questions about paid plugins through this forum, as it’s intended for free plugin support only. Apologies for any inconvenience but would it be possible to ask this question in a support ticket on our website? That way we can address any questions you may have.

Many thanks, hope you are having a great day!

Hey @hrmodeler,

Glad to hear everything is working!

Let us know if you need anything else in the future. Hope you have a great rest of your week!

Hey @hrmodeler,

Thank you for reaching out to us. When we view your site we show the images being displayed. Were you able to resolve this issue after submitting this request?

Let us know if you need further assistance or have any additional questions. Hope you are having a great day!

Hey @hungzai,

Thank you for reaching out to us. However, the moderators of this forum don’t allow plugin developers to answer questions about paid plugins through this forum, as it’s intended for free plugin support only. Apologies for any inconvenience but would it be possible to open a support request on our site here: https://smashballoon.com/custom-facebook-feed/support/ – so we can further assist you?

Many thanks, hope you are having a great day!

Hey @najeeborangerie,

Thank you for reaching out to us. We have responded to your support ticket and will continue communication through the ticket.

Many thanks, hope you are having a great day!

Hey @elouiser,

Thank you for reaching out to us. Yes, you can display different Twitter accounts using the following shortcode format:

[custom-twitter-feeds screenname=”ANOTHER_SCREEN_NAME”]

Let me know if you run into any issues or have any additional questions. Hope you are having a great day!

Hey @elouiser,

Thank you for reaching out to us. Can you provide some additional information as it is not clear what you are trying to accomplish?

Many thanks, hope you are having a great day!

Hey @brosenbaum,

Thank you, we have responded to your ticket and will use the ticket for future communications related to this issue.

Many thanks, hope you are having a great day!

Hey @brosenbaum,

Can you open a support request on our site here https://smashballoon.com/instagram-feed/support/ so we can take a closer look?

Many thanks, hope you are having a great day!

Hey @getbsm,

Can you open a support request on our site here https://smashballoon.com/instagram-feed/support/ so we can take a closer look.

Many thanks, hope you are having a great day!

Hey @onfireforgod,

We see you opened a ticket on our site for this issue. We have responded to your question through the support ticket and will continue any communication using that ticket.

Many thanks, hope you are having a great night!

Hey @brosenbaum,

Sorry to hear you are having issues. Can you go to Instagram Feed > Customize > click Save Changes to see if this resolves the issue?

Many thanks, hope you are having a great day!