smackdevsupport

Thank you for providing the information. We’d like to inform you that our plugin does not support SugarCRM Enterprise Edition. We offer support for SugarCRM OnDemand versions up to 12. Please note that we have discontinued support for SugarCRM integration in our plugin WP Leads Builder for CRM. If you have any further questions or if there’s anything else we can assist you with, feel free to let us know.

We’re pleased to inform you that the reported issue with the nag screen has been resolved in the latest release, version 7.10.10. You can now dismiss it and it won’t re-appear after reloading or changing pages in the dashboard. Please upgrade the plugin and try it. Thank you for your continued support!

You can arrange the post dates in chronological order inside your CSV file before importing. Also, after importing, you can change the post order in ascending order by modifying your theme’s functions.php file.

This way, your website will display the posts in the exact order you’ve specified in the XML file.

Hope this helps! Feel free to ask if you have any more questions.

We apologize for any inconvenience caused by the persistent nag screen. Rest assured, a fix for this issue will be rolled out in our upcoming release scheduled for this week. We appreciate your understanding and patience.

Thank you for your five-star review! ?? We’re happy to hear that our plugin is a valuable tool for your team. It’s fantastic that we could promptly assist you with the export issue. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your support! ??

Thank you for sharing your experience, and we apologize for the inconvenience caused. The lag and timeouts you’re encountering are related to server performance. Please consider increasing the max_execution_time and ensuring your system meets the minimum requirements mentioned in the plugin.

Check the Settings tab >> Security and Performance to find the minimum system values. Could you also share your system values here? We’d be happy to assist further.

Thanks for reaching out. Could you share the version of SugarCRM you’re using? This will help us look into the issue more effectively.

Thank you for reaching out! In our importer, the values are imported row by row, maintaining the order as they appear in the XML file. However, please note that the creation of IDs might not be sequential, especially when related media files are imported along with posts. This is because the IDs are assigned during the import process and may not follow a strict sequential order.

If you have any specific requirements or concerns about the import order, please feel free to share more details, and we’ll do our best to assist you.

We’ve addressed the reported security concern in our latest release. Please update to the newest version. Thank you for your attention and continued support!

This issue has been addressed in the latest release, version 7.10.7. Please give it a try.

We don’t restrict our websites for any countries, and we have successfully tested accessibility using VPN(especially for italy), which functions well. Our trials are available globally. If you still experience any difficulties, kindly contact us at support[at]smackcoders.com, and we will gladly provide assistance.

We tried all possibilities, the link works perfectly in Italian language, please refer https://www.awesomescreenshot.com/video/23734796?key=ab4e201b0597c5c3b8c351ffa326f22f

We have tested the link with Italian as browser language, you can follow this video https://www.awesomescreenshot.com/video/23733788?key=501629527456c36cc7fb11c03705b77b.

You can also try different browser or use private browsing option to avoid cache issue. If you need any help creating a trial let us know.

• This reply was modified 1 year, 2 months ago by smackdevsupport.

Yes, you can perform the updates by referencing the Product title, SKU, or ID from your CSV. It’s important to note that update, cron and scheduled updates are the features available in the pro version.

For professional support, please visit https://www.smackcoders.com/support.html to get in touch with our support team.