SlideDeck

Hi there,

I apologize for the delay in response.

As per the details you have shared, there is no such file like slidedeck-responsivepro.json in the SlideDeck plugin so that it gave a warning. Can you please let me know what exactly changes you are doing?

Hello,

We have added a new feature of HTML video autoplay. Please try by using the latest version of Slidedeck.

Hello,

Sorry for the inconvenience.

We have fixed the issue. please update the plugin now.

Hello Mavante,

Can you please raise a ticket at [email protected] so that our technical team will guide you further.

Hello,

Thank you for contacting.

Can you please raise a ticket on [email protected] so that our developer’s team will look into it? Also, add this forum link into the ticket.

Hello,

Thank you for contacting.

Can you please raise a ticket on [email protected] so that our developer’s team will look into it? Also, add this forum link into the ticket.

Hi,

Can you please share your site URL so that I can check the issue and assist you better?
Moreover please raise a ticket at [email protected] and we can help you sort out the issue.

Also, there might be the issue that the js is not loading properly. If you are using a browser and shrinking the width, please try reloading the page once the screen size is smaller. check if it helps.

Thank you.

Hello,

Apologies for the trouble that you have faced.
This is not the experience that we would like our customers to have.

Can you please let me know what issues you are facing? Are you not able to set up the slider?

I would be happy if you give us a chance to sort out all your queries. You might be missing some of the settings due to which you are be facing the issue.

Moreover, this is a free plugin. Have you purchased any lense and you are facing issue while setting it up?

Thank you.

Hi,

The functionality which you are expecting is currently available with the Prime lens in SlideDeck.

Please drop us a mail at [email protected] and I will help you in setting up the same.

Thanks!

Hi,

Sorry for the delay in response.

Thanks for bringing this out to our notice.

We are currently working on the same issue. The fix will be released soon.

If you have any further queries, please feel free to contact us at [email protected]

Thanks!

Hi,

Sorry for the delay in response.

Yes, you could set the full-width option for the slides.

In order to set the full-width for the slider, please follow the below steps:
1. Go to SlideDeck > Manaage.
2. Click the slidedeck to edit.
3. Go to Options > Setup.
4. Set the Size option to full-width.

If you face any issues, please feel free to contact us at [email protected]

Thanks!

Hi,

Sorry for delay in response.

Yes, we have released new Carousel Posts Template. Please follow the below link to know more about the Carousel Posts Template.
https://www.slidedeck.com/product/template-carousel-posts/

Thanks!

Hi,

Thanks for contacting us.

You have asked this question just at the right time. We plan to release a template which does exactly what you need. The template will be released in a couple of days.

We will let you know once we release the template. Cheers!

Thanks!

Hi,

To create/edit text/html slider, you would need to activate the Dev-addon for SlideDeck5.

You could purchase SlideDeck Dev-addon from the given below link:
https://www.slidedeck.com/product/addon-slidedeck-dev/

Thanks!

Hi,

Thank you @jennsanchez for sharing your experience.

Regarding having an API key, it is necessary, otherwise SlideDeck won’t be able to fetch the required data from the YouTube.

Thanks
SlideDeck Team