slewisma

Hi Devin, good to hear from you.

Hi Ramon,

Does that code return without unsetting the buttons if there is no subscription involved? I’m seeing these buttons on regular products, not subscriptions, on the site where I discovered the issue.

My two clients are still connected. I’ll keep checking through the week as the connection usually lasts for a week or more before dropping.

Yes, each time this happens I have to revoke access and then authorize again. The ability to use an API Key doens’t seem to work on its own without the OAuth login also being in place.

Happened to two of my clients today again also. I’ve reconnected them but until we notice it has broken or a customer tells us, they are losing orders!

Starting to look at alternative plugins.

Same issue here on a new site I’m trying to launch today. Causes a critical error in certain places including customizer. Any progress on a fix?

Same problem here on multiple sites all using GeneratePress theme and GP Premium.

Better but not perfect yet. Front-end, visitor experience works without error now but this just happened on one site:

WordPress version 6.6.1
Active theme: GeneratePress (version 3.4.0)
Current plugin: Events Manager (version 6.5.1)
PHP version 8.1.29 Error Details

An error of type E_ERROR was caused in line 214 of the file /home/website/public_html/wp-content/plugins/events-manager/classes/em-list-table.php. Error message: Uncaught TypeError: array_key_exists(): Argument #1 ($key) must be a valid array offset type in /home/website/public_html/wp-content/plugins/events-manager/classes/em-list-table.php:214
Stack trace: 0 /home/website/public_html/wp-content/plugins/events-manager/classes/em-list-table.php(214): array_key_exists(Array, Array) 1 /home/website/public_html/wp-content/plugins/events-manager/classes/em-bookings-table.php(176): EM\List_Table->__construct() 2 /home/website/public_html/wp-content/plugins/events-manager/admin/em-bookings.php(71): EM_Bookings_Table->__construct() 3 /home/website/public_html/wp-content/plugins/events-manager/admin/em-bookings.php(45): em_bookings_dashboard() 4 /home/website/public_html/wp-includes/class-wp-hook.php(324): em_bookings_page(”) 5 /home/website/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) 6 /home/website/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 7 /home/website/public_html/wp-admin/admin.php(259): do_action(‘event_page_even…’) 8 /home/website/public_html/wp-admin/edit.php(10): require_once(‘/home/website…’) 9 {main}

thrown

I think the issue is that there is a table in the page that is wider than the mobile viewport. I’m asking the client to reconsider their use of tables or if we can hide the tables on small screen sizes. That will work around the issue.

I’m not sure if there is an underlying fix to popup maker that would make sense. If the position is set to center, it is technically doing the right thing based on page width (but not based on viewport width). But why does it make the popup’s width the chosen percentage of the width of the page and not of the width of the viewport? Maybe that is where a fix might make sense?

It would be useful to be able to specify width (and height) in VW and VH if a custom popup size is chosen. That would allow horizonally scrollable pages when absolutely needed such as for tables while still allowing popups to be sized relative to the viewport to avoid issues like we’re having here.

You can close this issue since I found ways we can work around it by changing the content (not using tables or hiding them on small screens). It might be good to consider future enhancements to provide other options for using popups on pages like these though.

The problem is resolved. It turns out that, for some reason, Gravity Forms works without Cleantalk but not with Cleantalk if the form is mis-configured. If the form is configured correctly (the user notification set to send when activation is pending), it works with or without Cleantalk.

But WC 5.4.2 has a big, now well known security issue so the update was pretty important. Choosing between server errors and a major vulnerability isn’t a good choice to have to make.

Thanks Topher. Can you give a little more detail on how to use your plugin to fix the problems? I don’t need to know how to install and activate.

I need advice on whether the check the crop checkboxes or not and what to expect it to do as well as whether I need to regenerate thumbnails and whether it affects existing products in WP or only new products and images as they are added???

Just installing and activating seems to have helped a but with some issues but not others.

Do I need to tailor the image sizes in your plugin’s settings to those we used in BC?

I’m fairly new to BC but comfortable coding for WP.

Thanks for your help. Removing the theme’s mis-implemented code for the old IE placeholder workaround did indeed solve the problem.

Nevermind. The issue is caused by the top and bottom bar hiding automatically after 5 seconds. The solution is to disable that feature. It would be nice to have the option to show the caption elsewhere so it doesn’t get hidden.

If the plugin author is following along here, a best practice I’ve seen in other plugins is to notify on update / install if the PHP version isn’t current enough for the plugin.

Unlike WordPress, themes and other plugins, many users have no idea what PHP version they are running and no idea how to change it. Sometimes they can change it in cpanel if they know where to look. Sometimes they have to ask the hosting company to change it and sometimes they have no choice.

The normal advice of using a default theme and disabling all other plugins and making sure WordPress is current wouldn’t help here and would waste the user and the author’s time. Dependencies need to be called out loudly when not met.

Figured it out. At least in my case, PHP version was the culprit. This site was still on 5.4. Changed it to 7.1 and EM works correctly now. I hope this is helpful to the OP and others.