slavensracing

Hello @tigroumeow,

I am simply using the “Add Media” button in WooCommerce to insert images into the description, however, I will note this is a rather old/large website which I took over, so there could easily be a conflict with the plugin from the theme I am unaware of.

Another note, I have not tested this on the live site – only staging.

I will test again to see if the results are the same, or if I can see any reason for the behavior.

Thank you,

Slavens Racing

Hello,

Sorry for the late response. I simply do not have time this holiday season to devote to debugging your plugin. I will note this is a reoccurring issue that is taking place regardless of our WooCommerce version or active plugins. It has happened at least three years in a row with multiple plugin configurations and multiple WooCommerce versions.

The fact remains that on a variable product page the sale turns off a day early if both the sale price and sale date were added using the bulk edit drop down in the Variations section of the Product data tab (Set sale prices and Set scheduled sale dates).

Next Black Friday/Cyber Monday I will simply test if the plugin is still behaving this way and work around it if it is.

Slavens Racing

I am not really clear on how this could be a time zone issue if the problem is happening within a single product page.

Our WP Engine Server is UTC and our WordPress is set to Denver.

I will attempt to recreate on our staging site after disabling plugins with the default theme, however, I will be out of town until 12/6 so I will not be able to update you with the results until after that.

Here is a copy of the system status:

### WordPress Environment ###

WordPress address (URL): https://slavensracing.com
Site address (URL): https://slavensracing.com
WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.24
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.35-38-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.8.0
WC Database Prefix: wp_
Total Database Size: 2502.79MB
Database Data Size: 1361.29MB
Database Index Size: 1141.50MB
wp_woocommerce_sessions: Data: 37.05MB + Index: 1.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 19.55MB + Index: 6.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 113.66MB + Index: 105.27MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 9.02MB + Index: 12.44MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.02MB + Index: 5.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 37.58MB + Index: 34.09MB + Engine InnoDB
wp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 2.52MB + Index: 0.33MB + Engine InnoDB
wp_gf_entry_meta: Data: 4.52MB + Index: 7.58MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_groupmeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 8.36MB + Index: 0.44MB + Engine InnoDB
wp_ordermeta_archive: Data: 262.83MB + Index: 220.59MB + Engine InnoDB
wp_order_archive: Data: 10.52MB + Index: 3.52MB + Engine InnoDB
wp_order_itemmeta_archive: Data: 161.72MB + Index: 192.50MB + Engine InnoDB
wp_order_items_archive: Data: 22.56MB + Index: 7.52MB + Engine InnoDB
wp_postmeta: Data: 314.89MB + Index: 303.88MB + Engine InnoDB
wp_posts: Data: 43.59MB + Index: 23.03MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_sc_analytics: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_redirection_404: Data: 50.58MB + Index: 22.58MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
wp_redirection_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.34MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 1.52MB + Index: 0.77MB + Engine InnoDB
wp_terms: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
wp_term_relationships: Data: 4.52MB + Index: 4.52MB + Engine InnoDB
wp_term_relationships_bak: Data: 3.52MB + Index: 2.52MB + Engine InnoDB
wp_term_taxonomy: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
wp_usermeta: Data: 111.63MB + Index: 89.22MB + Engine InnoDB
wp_users: Data: 4.52MB + Index: 5.55MB + Engine InnoDB
wp_video_stage: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 5.52MB + Index: 4.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_mewz_wcas_match_rows: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_mewz_wcas_match_sets: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 16.55MB + Index: 18.06MB + Engine InnoDB
wp_wc_order_stats: Data: 6.52MB + Index: 6.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.34MB + Index: 0.30MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 2.52MB + Index: 5.91MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 2.52MB + Index: 0.89MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wmfo_fraud_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wmfo_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.25MB + Index: 0.22MB + Engine InnoDB
wp_yoast_indexable: Data: 36.56MB + Index: 20.23MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 3.50MB + Index: 6.30MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.50MB + Index: 0.36MB + Engine InnoDB
wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
z_posts: Data: 36.56MB + Index: 23.09MB + Engine InnoDB

### Post Type Counts ###

attachment: 10570
blocked_user: 1
custom_css: 1
cwginstocknotifier: 13856
mewz_attribute_stock: 1
nav_menu_item: 37
oembed_cache: 92
page: 55
post: 491
product: 2370
product_variation: 19298
revision: 352
shop_order: 63457
shop_order_refund: 1320

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

Gravity Forms: by Gravity Forms – 2.5.12
Akismet Anti-Spam: by Automattic – 4.2.1
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.4
Block Specific Spam Woo Orders: by guwii – 0.53
CGS WooCommerce Customizations: by Sharif Jameel – 1.0
ClickDesk Live Chat, Help Desk & Voice Chat: by ClickDesk – 4.4
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.3
Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.3.3
Genesis Connect for WooCommerce: by StudioPress – 1.1.1
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.1.0
Instagram Feed Pro Personal: by Smash Balloon – 5.0
Min and Max Quantity for WooCommerce: by BeRocket – 1.3.2.1
Hide Shipping Methods based on Shipping Class and Zone: by PluginHive – 1.0.8
Skip Shipping Calculation Add-On: by PluginHive – 1.0.5
Redirection: by John Godley – 5.1.3
Slider Revolution: by ThemePunch – 5.4.8.3
User Switching: by John Blackbourn & contributors – 1.5.8
Woo Manage Fraud Orders: by Prasidhda Malla – 2.4.1
WooCommerce Customer/Order CSV Export: by SkyVerge – 4.4.3
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
Multi-Carrier Shipping Plugin for WooCommerce: by PluginHive – 2.0.4
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.23.2
WooCommerce Wholesale Prices: by Rymera Web Co – 1.15.1
WooCommerce: by Automattic – 5.8.0 (update to version 5.9.0 is available)
Yoast SEO: by Team Yoast – 17.3
WP Mail SMTP: by WPForms – 3.1.0
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

YITH WooCommerce Wishlist: by YITH – 3.2.0

### Inactive Plugins (1) ###

Group Stock Manager (14 DAYS FREE TRIAL): by WooExtend – 3.2

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (6) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
WP Engine Cache Plugin: by WP Engine – 1.0.5
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-catalog (exclude-from-catalog-2)
exclude-from-search (exclude-from-search)
featured (featured)
featured (featured-2)
outofstock (outofstock)
outofstock (outofstock-2)
rated-1 (rated-1)
rated-1 (rated-1-2)
rated-2 (rated-2)
rated-2 (rated-2-2)
rated-2 (rated-2-3)
rated-2 (rated-2-4)
rated-3 (rated-3)
rated-4 (rated-4)
rated-4 (rated-4-2)
rated-4 (rated-4-3)
rated-5 (rated-5)
rated-5 (rated-5-2)
rated-5 (rated-5-3)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #21071 - /shop/
Cart: #21072 - /cart/
Checkout: #21039 - /checkout/
My account: #21074 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Slavens Racing Custom Theme
Version: 1.0
Author URL: https://kevinbrent.com
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.3
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Customer/Order CSV Export ###

Order Export Format: legacy_one_row_per_item
Customer Export Format: import
Automatically Export Orders: disabled
Automatically Export Customers: disabled

### Action Scheduler ###

Complete: 24,100
Oldest: 2021-10-31 19:49:21 -0600
Newest: 2021-12-01 16:02:22 -0700

Failed: 1
Oldest: –
Newest: –

Pending: 1
Oldest: 2021-12-01 16:03:09 -0700
Newest: 2021-12-01 16:03:09 -0700

### Status report information ###

Generated at: 2021-12-01 16:02:28 -07:00

Ok,

Thank you for all the information. We have a contracted developer that I will send this to. I was just hoping to get some of the easier coding done myself.

Thank you again,

Slavens Racing

Hello,

I have tested this out on our staging site and it is working to stop the New order email for “On hold” orders.

I have one concern. We need the New order email to send when the order status changes from “On hold” to “Processing”. When testing with a dummy order, manually switching the order from “On hold” to “Processing” does not send a New order email.

I am not sure if that function is already coded into WooCommerce when the order automatically switches from “On hold” to “Processing” when payment is received or if I need to add more code myself.

-Slavens Racing

Hello,

1) Yes, but this has happened will several past version as well.
2) All up to date. WooCommerce: 5.3.0, WordPress: 5.7.2, Back In Stock Notifier: 2.1, but again this has happened with previous versions of all.
3) We do not use a cache plugin. It is done through WP Engine.

-Slavens Racing

Thank you for the swift response! This is great news and we will be looking into implementing the plugin in the next few days.

-Slavens Racing

This appears to have resolved my issue. After deleting and reinstalling the plugin I am no longer receiving any error messages. I will continue to monitor any future errors. Thank you.

Thank you for the quick and concise answer. The recommended plugin may work for what we need so I will definitely check it out. Thank you.