slatejn

I attempted that a few different ways and search found no results. Specifically I tried the top level parent with 0 FAQs, but with populated children. Then I tried the bottom level children that have immediate FAQs. Neither returned any results nor did I get the autocomplete. The only thing that gave me results was the global search.

Even then, the search doesn’t seem to match against Tags or a full title. Instead if I type “I can’t” I get 1 exact match in autocomplete, but when the full text is selected by clicking the auto complete, it returns results that contain any word in the title and makes me have to open 20 potential categories to find what autocomplete found.

Heh, that is simple based on the illustrating examples I used, however, given the scope of this site I think the definition of “short” in short code might be getting stretched. ?? for example, there are a ton of application password reset FAQs that, on the one hand, belong in their own category, but they also will apply to a completely different root display with application troubleshooting FAQs. I am sitting at 161 FAQs at the moment and I expect to hit 200 before I relaunch the site this summer.

Aside from that I think the category parenting relationship in this plugin is under utilized and could be extremely powerful with a few more attribute fields for category display as well as adding some filtering attributes to the search such as showing results from specific parent categories as opposed to all FAQs. Other than a few snags such as these (also in your support email), this is the best looking and most versatile plugin I have looked at.

This also occurs if the Search is included on a page with FAQs and the search returns a FAQ category on the page.