slatejn

Yes, however, none of them were satisfactory to the boss… I’d basically need to either use a larger custom image or custom text to replace “permalink” with a full sentence explaining what a permalink is… both options are hacky, I know. Too bad I can’t just easily add a button that tells the browser to open the bookmark dialog. I mean I technically could if security across all browsers would allow the call, but maintaining the functionality across upgrades would defeat the purpose of putting this in a WordPress site to begin with… :/

Eww, email? lol ??
At least you didn’t tell me to fax support… (Grumble, grumble, grumble…)

Email grudgingly sent. ??

I’ve requested this functionality as well. I found a workaround as my main categories are fairly static. To be more accurate, My top level categories are per/page, the 2nd level are toggles and the 3rd are the actual FAQs in most cases.

I added css to the built-in Toggle Buttons in my WP Theme (jupiter from artbees) to make them look like the uFAQ categories, then created a column of toggle buttons with shortcode for the subcategory in each toggle.
Result in the “Hardware Problems” Tab

I understand and I agree as to the root cause. It’s too bad you don’t have your libs on github for contribution. ?? Adding extensibility to attributes would be something I’d gladly volunteer time for since it would make my job orders of magnitude easier… ??

• This reply was modified 6 years, 7 months ago by slatejn.

Yes, Paragraph Tags are being added. No, that’s not how CSS works. CSS can’t add another link and wrap it in a paragraph tag:
<p><a class="ewd-ufaq-post-margin" href="https://supportdev.ccsd.net/ufaqs/zoning-address-requests/"></a></p>

It works fine in that container outside of the toggle.
It also works fine in toggles in most other containers but not in a toggle that isn’t in another container. I’m just trying to understand what is happening and correct it as I go.

What is really frustrating is using the vc_toggle is a workaround for not being able to set the ufaq category grouping toggle on/off in shortcode and not being able to set the sort order of ufaq category toggles. Which are a workaround for not being able to display the same category twice on a page in this Theme. And all of this is a workaround for having to spend a long amount of time converting enough content to find that it doesn’t do what I need it to do, but having no time left to look for something else on a deadline…. ??

How to see page elements:
In Chrome, Right click the FAQ Title
Select “Inspect”
Open all of the above referenced tags.

You can also see from there that the colors and padding are different than FAQs in other places on the site.

What is interesting is that the custom style appears correctly when nested in side of another structure such as the [vc_tabs], but not outside.

Wrapping the FAQs into a Tab Structure fixed the formatting. I’m confused.

Page where issue is still present : https://supportdev.ccsd.net/contact-us/

• This reply was modified 6 years, 7 months ago by slatejn.

For some reason other styles are also not being applied correctly to the FAQs in the second page… Border color, hover colors…

• This reply was modified 6 years, 7 months ago by slatejn.

“Sort Categories” does not have a custom order, only Name, Count and Slug. Custom Order only applies to the FAQs within each category displayed.

It might just be easier to add an editable int field to the each category row then use that int for sort order…

Ahh, I see. However, that’s not what I meant. That is sorting by question within each category. What I am referring to is being able to make sure that FAQ display categories are in the order I would like, not the actual FAQs.

• Top Level Category beginning with a “C”

• Second Level Category beginning with a “L”

• Top Level Category beginning with a “N”

• Second Level Category beginning with a “A”

• This reply was modified 6 years, 7 months ago by slatejn.

It would be helpful If this was not a global setting and could be overridden in either case. Ex: If “Group by Category” = No, Shortcode to evaluate its results with Yes and vice versa.

I just discovered the Search has the same issue, If there is a second search field on the same page whether separated by Tabs or not, only the first one functions. It is probably not something I would ever add outside of a sandbox test page, but I thought it might help you ID where to look in your codebase.

Yay!

I also have been talking to you via Email there is a link there to a test page. Sorry for the duplication. (In my experience some support channels respond with wildly varying time frames. When I get a Bug Report via Slack, the bot picks it up and adds it to my bug reporter, but I always have Slack up and respond faster to the ones I see there.)

Strange, It appears that Visual Composer has issues with some nested structures and added shortcode Tags randomly on the page which somehow broke the search. Even though the page/search field rendered properly and showed state changes (showed “no results”), it didn’t locate any FAQS. It is really odd behavior. I would expect the code to still execute but not render properly, or for the field to not render at all.

After addressing the structure to display how I wanted it AND make the VC happy, I entered the Parent Category as an include filter and searched for a partial FAQ title.
Looking at the results, it doesn’t seem to matter whether an exact title match is searched or the partial one. The Search return isn’t the FAQ but every category containing that faq. In this case that is 7 accordions returned for 1 FAQ.

Contextually, returning seven categories makes sense if there was no direct match selected and you were doing a “find all in body and title”, however, with a direct match selected from autocomplete, it should only return that faq without a category or a single “Search Results” accordion. Otherwise, the only thing that makes sense to me would be to add an attribute toggle for the return display like:”[display_repeat_result_categories=’firstonly’] or [display_repeat_result_categories=’all’]”