SkyStats

Hey sublines,

We’ve just released an update (0.4.3) which has been tested up to the latest WordPress version, 4.7.3.

Thanks,
SkyStats Team.

Hey nward85,

Thank you for your feedback and review!

Would you be able to submit a ticket via https://support.thriveagency.com/support/tickets/new, so that we can assist you further?

Thanks,
SkyStats Team

Hey catmaniax,

Thanks for your feedback!

It sounds like there might be a conflict between SkyStats and another plugin or theme.

Would you be able to submit a new ticket here: https://support.thriveagency.com/support/tickets/new with a temporary admin account for us so we could take a look?

Thanks!
SkyStats Team

Hi jfmartinezd!

Thanks so much for the good review!

Hey rseigel,

We take your review seriously and are committed to solving your issues. We would love to get access to your site to see if we can fix the speed issues and also we’d be happy to change the background image to whatever you’d like to have there. You should receive an email from our ticketing system so that you can login and view the ticket.

Here’s the link to the support ticket:

https://support.thrivenetmarketing.com/helpdesk/tickets/172

Thanks,
SkyStats Team

Hey rseigel,

Sorry to hear that. Would you be able to open a new ticket by emailing [email protected], with more details about the problem you’re experiencing?

Thanks,
SkyStats Team

Thanks Gaud! Glad you enjoy using SkyStats!

To anyone reading this topic, this only affected the premium version of SkyStats. v0.3.6 of the premium version was released on the 11th of February 2016 that fixes this problem.

Thanks again to triplemoons for reporting the issue to us and helping us test the fix.

Hi Triplemoons,

We’re looking into your issues and will let you know what we find.

If you have any other comments or questions just let us know.

Thanks!

Hey Philip,

Does this tool track and allow the ability to compare visits from IP’s against my bill to ensure I am being billed correctly and not for multiple visits from the same IP?

Currently no, sorry. However, are you currently able to do this using another tool? If so, could you let us know how you’re doing this? Also, have you already contacted Google about this and if so, would you mind sharing their response(s)?

You may also find the following link useful. You can also submit a click investigation to Google at the bottom of the page.
https://support.google.com/adwords/answer/2549113

Thanks,
SkyStats Team

Great! Just send me an email to [email protected] and I’ll give you the instructions.

Thanks!

I’m sorry to hear that, what country are you in?

We actually offer a 1 year Free Pro license for anyone who is willing to translate the plugin into a language we don’t currently have a translation for.

We currently have English and Portuguese. If you’re interested just let us know.

Thanks!

Hi Kaiuaki,

Sorry you feel this way but we don’t think the free version is too limited. You still have access to most of the features in the Pro version.

We’ve also put a lot of time and effort into SkyStats. We’re very proud of the results and we feel the pro version is worth the small fee of only $25 a year.

Hey everyone,

If you’re reading this topic, we just want to let you know that we got in touch with beniEllis and this has been fixed as of version 0.3.1. The latest version as of today (14th September 2015) is 0.3.2, which includes the Portuguese (Brazil) translation.

Thanks,
SkyStats Team

Hey beniEllis,

Would you be able to setup a temporary admin account for us to take a look and email us the credentials? You can email us at [email protected]. If that’s a problem, just let us know.

Thanks,
SkyStats Team