skybootstrap
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Hi,
Sorry for the inconvenience. This is not supposed to happen. Could you please share a screenshot or video recording?
Kind regards,
Skybootstrap Team
Hi Valentina,
Thank you for updating us on the resolution. We’re glad to hear that you were able to resolve the issue by patiently waiting for the icon kits to upload. If you have any further questions or concerns, please don’t hesitate to reach out.
Kind regards,
Skybootstrap TeamHi,
Please watch the video: https://www.youtube.com/watch?v=zh46PmvLGr0If possible please send a video.
By the way, this setting does not come from our plugin.
Kind regards,
Skybootstrap TeamHi,
We apologize for any inconvenience you may have experienced.
After conducting thorough testing with both the “Hello Elementor” theme and the “Essential Addons for Elementor” plugin, we’ve confirmed that the functionality operates perfectly.
But we did not check with “Elementor Pro.”
To better assist you, could you kindly provide a screenshot or video detailing the issue you encountered?
This will enable us to pinpoint the problem accurately and provide you with an effective solution.
Thank you for your cooperation.
Kind regards,
Skybootstrap TeamThank you for your kind feedback! We’re thrilled to hear that you’re enjoying our plugin. If you have any questions or need further assistance, feel free to reach out. Happy WordPress-ing!
Thank you for your feedback! We’re delighted to hear that you found our product user-friendly and enjoyed the icons. Your support means a lot to us!
Thank you for your understanding and kind words. We truly appreciate it.
Rest assured, we’ll keep you informed of any future developments or updates, especially regarding the attachment of custom icons.
Thanks again for your continued interest and support.
Hi,
Thank you so much for your positive feedback and appreciation for our work! We’re delighted to hear that our custom icons plugin has been a valuable addition to your site.
Regarding your request to attach custom icons, currently features is not available in our plugin.
We understand your needs. if it is possible we will add these features in the future. But we are not able to tell you the exact time frame.
We appreciate your understanding and patience.
Kind Regards,
Skybootstrap TeamYou’re welcome! It’s possible that Wordfence could be a factor, so investigating it is a good next step. If you have any further questions or encounter any difficulties, feel free to contact us. We’re ready to help you.
Hi,
We sincerely apologize for any inconvenience you’ve experienced.
We have thoroughly investigated the issue you brought to our attention within our dashboard. We systematically tested by toggling each icon switch on and off, but no errors were detected on our dashboard as evidenced here: https://prnt.sc/HmKExRC8IsUD
It’s possible that the issue may stem from a conflict with another plugin. To troubleshoot and identify the source of the problem, we recommend utilizing the “Health Check & Troubleshooting” plugin. If you encounter any challenges during this process, please don’t hesitate to contact us via our contact page.
Our dedicated support team is here to assist you in resolving this issue promptly.
Warm regards,
The Skybootstrap Team???? Thank you for your delightful review! ???? We’re thrilled to hear that you find our plugin and that you like it! ??? Your support and kind words mean the world to us, and it’s the fuel that keeps us going! ????
If you ever have any questions, or suggestions, or need assistance, please don’t hesitate to comment. We’re here to help you make the most of our plugin and ensure you have a fantastic experience! ??
Once again, thank you for choosing us. We’re truly grateful for awesome users like you! ???? Happy website building with our custom Elementor Icons plugin! ???
Warm regards,
Skybootstrap TeamYES! I hope this will be benefited others.
Hi, Thank you for your feedback. I will solve the issue in the next update. Thanks
Thank you for taking the time to leave such a thoughtful review. I am so happy that your experience with us was a positive one.
Thank you for the kind words, it means a lot to me. I appreciate your support.