sknicholsdev

I’m not sure about every website/setup, but for one of my client websites, updating this plugin broke most of the frontend design. Unfortunately Elementor is doesn’t play well with our staging environments, so I had to update it on production, but I took a backup beforehand and was able to restore it immediately. I would be very careful updating Elementor Pro 3.6+ with version 3.1.4 of the Ele Custom Skin plugin.

I’m not the plugin author or connected to them in any way, but I just figured I’d let you know that a privacy policy doesn’t relate to this plugin. I suggest you consult with a lawyer or at least look up some privacy policy templates to get you started.

It works fine on my phone (using Opera). I’m on the same wifi network as my laptop. Not sure why it would do this, but maybe it’s just my device (laptop) for some reason. I appreciate the response!

I’ve tried 2 different browsers, Opera and Chrome, and was only able to access the website after enabling the Opera VPN. I’m located in Missouri, USA. Very odd.

The author responded via email because I reached out through the website. My issue was promptly resolved. Also seemed like a really cool person. We got to chat a bit. Thanks again for a great plugin!

• This reply was modified 6 years, 7 months ago by sknicholsdev.

@realmag777, I’ve additional testing now to see what the issue is, and it’s definitely something related to WOOF. When I use the included WooCommerce Attribute Filter and Product Category widgets, my product/shop pages load in ~3 seconds. They don’t have the functionality I’m hoping for, but they’ll do for now.

When I use WOOF, page load is consistently 20+ seconds. I do have a large amount of attributes (a few hundred), but it’s necessary for the products we’re selling.

“I can not understand that you specially create new account just to leave bad review instead of support request…”

I didn’t create a WP account just to leave you a bad review. I did leave you a bad review, and my review stands. The main reason I created a WP account, however, was because I design websites exclusively in WP, and I have since left other reviews and created support tickets when necessary for other plugins.

I have no desire to continue the conversation at this point. I don’t plan on trying WOOF again. I’m glad it’s working well for some, but it wasn’t right for me.

Best regards.

@kennythemap, I’m using Divi.

@haitashe, I am emailing FTP details to you. Thanks!

I don’t know if I’d ever reviewed a plugin or commented on here before, so that would explain it, lol. Thanks for clarifying that.

1) I’d rather not drop a link to sites in progress on public review feeds, but I don’t mind emailing a link to you. What’s the support email address, or link to a page where I can request support? I downloaded the plugin straight from the “Add Plugin” page in WP, so I didn’t realize I was supposed to go to the CodeCanyon support page. I’ll gladly comply with your process if it helps figure out why the plugin isn’t performing well for me.

2) I’ve been using this plugin for a couple weeks. I’ve tried several different configurations, tried troubleshooting with all plugins on the site to make sure I wasn’t erroneously assuming WOOF was the issue, and after spending several hours trying to find the cause of the slow loading, all troubleshooting pointed to WOOF slowing the site down to 25s+ load time per page. Load time dropped to <1s-2s per page with WOOF disabled. Disabling only the dynamic loading helped marginally, but load times were still 10s+ after filtering products. And really, dynamic filtering is what I want/need for my client. I’m not willing to compromise and shut it off permanently just to keep this plugin. For testing, sure, but not permanently.

3) “There is no difference 100 or 2000 products, because per page always shows 8 or 10 products.” This is simply incorrect. I have my settings to display 20 products per page, down from 40 because the site was impossibly slow with WOOF at that point. I don’t want much less than 20 products per page.

4) About your comment that I just registered with WP today: For some reason I wasn’t able to login to the general WP forum with any of my WP sites’ credentials, so I created a new account. I’m a newbie (been doing web design freelance for a year), but I’m not *that* new.