SiteOrigin Support
Forum Replies Created
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Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Replace parallax image on mobile devicesHi @turnis
Please, send a link to the page concerned and let us know which row you’re working on.
Thanks
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] tab PageBuilded hiddenPlease can you confirm, does the issue persist if only SiteOrigin plugins are activated? If the issue doesn’t correct then the plugin conflict test has failed and there isn’t any reason to reactivate Plugins one by one. The plugin conflict test is often misunderstood. Does the issue correct when only SiteOrigin Plugins are activated? Only if the problem resolved with all non-SiteOrigin plugins deactivated would you reacitvate Plugins one by one to try and find the conflicting plugin.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedThanks for trying. I’ll ask Alex to take a look for us.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedSuper, thanks for the tip, appreciate it ??
Hi Victor
Thanks for posting.
Perhaps try editing the row in question and check the Layout settings on the right. What is the Collapse behavior set to? If it’s set to No Collapse, try setting it to Standard.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedWe can’t see front-flex.css which should be outputting so something is missing. Please, try clearing Autoptimize and temporarily deactivating it. Thanks.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] unwanted mobile row paddingHi @mirkob82
We’d ideally need to inspect the problem to identify where the padding is coming from. Can you perhaps export the page layout from Page Builder and send us the JSON file via a cloud storage site?
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] tab PageBuilded hiddenHi @laneboy17
Please, try temporarily deactivating all non-SiteOrigin plugins at once. Does the issue resolve once that’s done? If the issue is resolved, reactivate your plugins one by one, checking the problem after each activation until you find the conflict. If the issue doesn’t resolve when all non-SiteOrigin plugins are deactivated then the test has failed and you can reactivate all plugins at once.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedThanks.
At Settings > Page Builder > Layout > Use Legacy Layout Engine, what setting is selected? Ideally, it would be on Detect older browsers.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedThanks.
The gaps shown aren’t present in MacOS Chrome, Firefox or Safari. Which browser are you testing with?
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedThanks for the link ?? All seems to be ok on my end, at least in MacOS Chrome, Firefox, and Safari. Did you perhaps make progress since last posting?
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] row with shortcodeThe Logo Slider uses absolute positioning. I’m not quite sure why that’s the case but you can try to hotfix by editing the widget the shortcode is contained in. Open the Attributes tab on the right and enter into the CSS Styles field:
position: relative
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] row with shortcodeDo you have a URL we can take a look at? Thanks.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Version 2.7.2 IssueHi @fjura
Can you perhaps post on the SiteOrigin forum so we can get a set of temporary login details and take a look directly, we can’t do that here, unfortunately. Our forum is https://siteorigin.com/thread. If you let us know when that’s done we’ll get right on it. Unfortunately, this is a new issue we haven’t seen before so not sure of the cause as of yet.
Forum: Plugins
In reply to: [Page Builder by SiteOrigin] Full width stretchedHi
Full Width Stretched Padding will add padding to the sides of the row, Full Width Stretched won’t. Both have 100% width content and backgrounds.
Cell vertical alignment stretch is using flexbox. Stretch will:
stretch to fill the container (still respect min-width/max-width)
Ref: https://css-tricks.com/almanac/properties/a/align-items/
Please, send a link to the page so we can take a look at what’s going on. For questions like this, it’s rare that we’ll be able to assist fully without taking a look at the challenge directly, thanks ??