Sirup

Hi!

I do use the Pro Version. However, I already sent several emails and haven’t received any response so far (different email addresses). Therefore I try in the Support forums.

Can you help me here as well?

Thanks

Hi!

I cannot send mails to you:
The mail system

<[email protected]>: host mx1.simbahosting.co.uk[176.58.98.143] said: 451
DKIM signature invalid: invalid (in reply to end of DATA command)

Can you provide a different mail?

Thank,

Of course!

Does this help?
https://ibb.co/Bj1K6dS

Here is the vendor folder: https://ibb.co/0DRjk0p

Or did you mean also the content of the subdirectories?

Thanks

Thank you for the answer.
I tried many different things yesterday.
Using older version of the plugin.
Removing all templates I found (there were non in my theme folder).
etc.

Here is the error message instead of the invoice:

Fatal error: Class 'Dompdf\Options' not found
/var/www/vhosts/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-pdf-maker.php (36)
#0 /var/www/vhosts/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(799): WPO\WC\PDF_Invoices\PDF_Maker->output()
#1 /var/www/vhosts/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(864): WPO\WC\PDF_Invoices\Documents\Order_Document->get_pdf()
#2 /var/www/vhosts/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-main.php(401): WPO\WC\PDF_Invoices\Documents\Order_Document->output_pdf('inline')
#3 /var/www/vhosts/wp-includes/class-wp-hook.php(308): WPO\WC\PDF_Invoices\Main->generate_pdf_ajax('')
#4 /var/www/vhosts/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#5 /var/www/vhosts/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /var/www/vhosts/wp-admin/admin-ajax.php(188): do_action('wp_ajax_generat...')
#7 {main}

Hi Darren!
Sure:

### WordPress Environment ###

WordPress address (URL): https://www.artee.at
Site address (URL): https://www.artee.at
WC Version: 5.1.0
REST API Version: ? 5.1.0
WC Blocks Version: ? 4.4.3
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.0.2
Log Directory Writable: ?
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.32
PHP Post Max Size: 8 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.19.7
NSS/3.44

SUHOSIN Installed: –
MySQL Version: 5.6.47
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wp_
Datenbank-Gesamtgr??e: 60.71MB
Datenbank-Datengr??e: 40.87MB
Datenbank-Indexgr??e: 19.84MB
wp_woocommerce_sessions: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Daten: 0.45MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Daten: 4.52MB + Index: 5.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Daten: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Daten: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 1.52MB + Index: 0.81MB + Engine InnoDB
wp_event_list: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Daten: 3.45MB + Index: 0.20MB + Engine InnoDB
wp_postmeta: Daten: 17.48MB + Index: 10.00MB + Engine InnoDB
wp_posts: Daten: 9.52MB + Index: 0.75MB + Engine InnoDB
wp_termmeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_terms: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Daten: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Daten: 1.52MB + Index: 0.81MB + Engine InnoDB
wp_users: Daten: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Daten: 0.17MB + Index: 0.19MB + Engine InnoDB
wp_wc_order_stats: Daten: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Daten: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipmentmeta: Daten: 0.25MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_gzd_shipments: Daten: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_gzd_shipment_items: Daten: 0.14MB + Index: 0.19MB + Engine InnoDB
wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 810
custom_css: 1
display_type: 7
displayed_gallery: 4
el_events: 8
gallery: 4
nav_menu_item: 23
ngg_gallery: 6
ngg_pictures: 48
page: 34
post: 24
product: 238
product_variation: 384
revision: 1284
shop_coupon: 1
shop_order: 1511
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

AddQuicktag: von Frank Bültge – 2.5.3
Five Star Business Profile and Schema: von Five Star Plugins – 2.1.2
Column Shortcodes: von Codepress – 1.0.1
Custom Sidebars: von WebFactory Ltd – 3.31
Disable Emojis (GDPR friendly): von Ryan Hellyer – 1.7.2
EU Cookie Law: von Alex Moss
Marco Milesi – 3.1.6

Event List: von mibuthu – 0.8.5
PayPal for WooCommerce: von Angell EYE – 1.1.9.1
Post Thumbnail Editor: von sewpafly – 2.4.8
Recent Posts Widget Extended: von Satrya – 1.0.0
Restore Image Title: von Les Bessant – 1.5
Page Builder by SiteOrigin: von SiteOrigin – 2.11.8
SiteOrigin Widgets Bundle: von SiteOrigin – 1.17.11
Tabby Responsive Tabs: von cubecolour – 1.2.3
WooCommerce Table Rate Shipping by Mangohour: von mangohour – 1.2.1
TC Custom JavaScript: von Tiny Code – 1.2.3
Advanced Editor Tools (previously TinyMCE Advanced): von Automattic – 5.6.0
Advanced Order Export For WooCommerce: von AlgolPlus – 3.1.8
Germanized für WooCommerce: von vendidero – 3.3.7
Woocommerce Gift Wrapper: von Little Package – 4.4.6
WooCommerce Advanced Product Quantities: von WP BackOffice – 2.1.9
WooCommerce Menu Cart: von Jeremiah Prummer
Ewout Fernhout – 2.9.7

WooCommerce PDF Invoices & Packing Slips: von Ewout Fernhout – 2.7.3
WooCommerce: von Automattic – 5.1.0
wp-bcrypt: von dxw – 1.0.1
WP Database Backup: von Prashant Walke – 5.7.1
WP Lightbox 2: von Syed Balkhi – 3.0.6.5
WP-Memory-Usage: von Alex Rabe – 1.2.2

### Inactive Plugins (9) ###

Cachify: von pluginkollektiv – 2.3.1
Contact Form 7: von Takayuki Miyoshi – 5.4
Custom Product Tabs for WooCommerce: von YIKES
Inc. – 1.7.7

Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): von WebToffee – 1.7.4
WooCommerce Order Export: von JEM Plugins – 3.0.8
WooCommerce PDF Invoices & Packing Slips: von Ewout Fernhout – 2.8.3
WP All Export: von Soflyy – 1.2.7
Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.1.2
Yoast SEO: von Team Yoast – 16.0.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop-Basis: #577 - /tee-kaufen/
Warenkorb: #578 - /warenkorb/
Kasse: #579 - /kasse/
Mein Konto: #580 - /mein-konto/
Allgemeine Gesch?ftsbedingungen: #590 - /agb/

### Theme ###

Name: Sydney Pro
Version: 2.0.26
Author URL: https://athemes.com
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ?

### Templates ###

Overrides: sydney-pro-ii-new/woocommerce/emails/customer-processing-order.php
sydney-pro-ii-new/woocommerce/loop/price.php
sydney-pro-ii-new/woocommerce/single-product/add-to-cart/simple.php
sydney-pro-ii-new/woocommerce/single-product/add-to-cart/variable.php
sydney-pro-ii-new/woocommerce/single-product/title.php

### Action Scheduler ###

Abgeschlossen: 270
Oldest: 2021-03-08 09:12:41 +0100
Newest: 2021-04-07 10:19:01 +0200

### Status report information ###

Generated at: 2021-04-07 16:21:27 +02:00

Hi!

Lot of deprecated warnings:

2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->billing_email() function is deprecated since version 2.0. Replace with $this->billing_email().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->billing_phone() function is deprecated since version 2.0. Replace with $this->billing_phone().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->ships_to_different_address() function is deprecated since version 2.0. Replace with $this->ships_to_different_address().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->invoice_number() function is deprecated since version 2.0. Replace with $this->invoice_number().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->invoice_date() function is deprecated since version 2.0. Replace with $this->invoice_date().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->order_number() function is deprecated since version 2.0. Replace with $this->order_number().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->order_date() function is deprecated since version 2.0. Replace with $this->order_date().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->payment_method() function is deprecated since version 2.0. Replace with $this->payment_method().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->get_order_items() function is deprecated since version 2.0. Replace with $this->get_order_items().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->get_shipping_notes() function is deprecated since version 2.0. Replace with $this->get_shipping_notes().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->get_woocommerce_totals() function is deprecated since version 2.0. Replace with $this->get_woocommerce_totals().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->get_footer() function is deprecated since version 2.0. Replace with $this->get_footer().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->footer() function is deprecated since version 2.0. Replace with $this->footer().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->get_template_name() function is deprecated since version 2.0. Replace with $this->get_template_name().
2021-04-06T18:25:59+00:00 WARNING The $wpo_wcpdf->template_styles() function is deprecated since version 2.0. Replace with $this->template_styles().

I think this timestamp is with the new version 2.8.3:
2021-04-05T19:35:56+00:00 CRITICAL Class ‘Dompdf\Options’ not found
2021-04-05T19:42:58+00:00 CRITICAL Class ‘Dompdf\Options’ not found
2021-04-05T19:42:58+00:00 CRITICAL Class ‘Dompdf\Options’ not found

I will investigate myself later today as well.