simonsj

Hello, it seems that the error that toolset was seeing was resolved by the updated plugin but the text editor is still set to invisible. They suggested contacting wp bakery but even when I turn that plugin off the editor is still inviisble. Here is their message:

Dear Project, 

Minesh from Toolset support has added the following message to your support thread: Conflict between toolset types and font awesome plugins

No – I do not see the error. 

In order to miminize the cause of the issue and to ensure there is no conflict with the third-party plugins or theme you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
– Do you see any difference? if no:

At this time I suggest you should get in touch with WP Bakery Page Builder support.

Hello, I had tried the test plugin but it didn’t seem to make any difference so I put back 5.0 on my staging site. I had also contacted the developers at Toolset to see if there was any conflict on their side. This was the response:

Dear Project, 

Minesh from Toolset support has added the following message to your support thread: Conflict between toolset types and font awesome plugins

I chekked and I found that indeed the error belongs to the font-awesome plugin.

I see the following error on the browser’s console when I’m on edit page and the error belongs to font-awesome. The error belongs to font-awesome classic editor file:
=> https://stageuthealth.wpengine.com/students-test/wp-content/plugins/font-awesome/classic-editor/build/index.js?ver=5.0.1

Uncaught TypeError: Cannot read properties of null (reading 'parentElement')
    at d (index.js?ver=5.0.1:1:1805)
    at index.js?ver=5.0.1:1:2089

Can you please check with them and see if they have any fix for this issue.

Thank you so much for looking in to this!