simonduchaine

@kaymoore

I’m 2.1.17. It’s when I updated to this version that the problem started. I think something changed about the way you’re passing the order id (or the way woocommerce itself handles the order id now?)
I’m on Digital Ocean Droplet (ubuntu 18.04) with PHP-fpm 7.2
My php memory limit is 256.0 MiB.

Yes, I have logs. From the logs, I see two different problems:

1) Only the coupons are syncing. When the sync is done, it’s telling 2019-07-10T20:45:03+00:00 NOTICE coupon_sync.completed :: Done with the coupon sync. and then it should start syncing products AND existing orders, but nothing is syncing. I tried the <yoururl.com>/wp-json/mailchimp-for-woocommerce/v1/queue/work/force but it doesn’t work.

2) The plugin tries to sync new orders (the queue is working for new orders), but then I see a Invalid order id message in the log:

2019-07-11T09:07:32+00:00 DEBUG order_sync.transient :: transient set for order 18575
2019-07-11T09:07:33+00:00 DEBUG order_sync.abort :: transient true for order 18575. Skipping queue item addition.
2019-07-11T09:07:34+00:00 DEBUG order_sync.abort :: transient true for order 18575. Skipping queue item addition.
2019-07-11T09:07:35+00:00 DEBUG order_sync.abort :: transient true for order 18575. Skipping queue item addition.
2019-07-11T09:09:10+00:00 ERROR order_submit.tracing_error :: Error Code 0 :: Invalid order. on 101 in /var/www/html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php
2019-07-11T09:09:10+00:00 NOTICE queue.error :: Invalid order. on 101 in /var/www/html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php :: Array
(
    [job] => MailChimp_WooCommerce_Single_Order
)

You need to know that I’m using a plugin that changes the order id to be a custom number with prefix instead of “post” id (DD-01XX). This is definitely something I need to run my business and I won’t revert to normal post id.

Before the plugin update, it was working very well as you can see here:

2019-06-13T16:32:14+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://dyzedesign.com/shop/checkout/?mc_cart_id=593c0394c747715b85d8dee2d3265192
2019-06-13T16:34:51+00:00 DEBUG order_submit :: #DD-01318 :: Array
(
    [id] => 01318
    [customer] => Array
        (
            [id] => 593c0394c747715b85d8dee2d3265192
            [email_address] => XXX.net
            [opt_in_status] => 1
            [first_name] => XXXX
            [last_name] => XXXX
            [orders_count] => 1
            [total_spent] => 64.5
            [address] => Array

I don’t know if my existing orders and products not syncing is related to the other problem with the order id? But anyway, still got two problems to resolve…

• This reply was modified 5 years, 7 months ago by simonduchaine. Reason: code formating

I have the same issue. I tried the

<yoururl.com>/wp-json/mailchimp-for-woocommerce/v1/queue/work/force

I see success but processed 0. Is that normal?

I have the exact same issue… looks like a lot of people are having the same issue… (i looked at the github page and there’s like 3 issue about this)

Kind of weird problem though. I’ll try this!

Thanks!

I think I have the same problem!

Did you find a solution?

Hum, I think the issue is resolved now after updating some plugins.

Hello,

Here’s a list of my plugins related to woocommerce:

ARG Multistep Checkout for WooCommerce: by ARG Themes – 3.7
Booster Plus for WooCommerce: by Algoritmika Ltd – 4.1.0
Google Tag Manager for WordPress: by Thomas Geiger – 1.9.1
Google Customer Reviews for WooCommerce: by eCreations – 2.6.12
Mailchimp for WooCommerce: by Mailchimp – 2.1.12 
PixelYourSite PRO: by PixelYourSite – 7.0.7
Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 3.3.9 
Woo Discount Rules: by Flycart Technologies LLP – 1.6.19
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.0.5
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.9
WooCommerce Stripe Gateway: by WooCommerce – 4.1.14
Booster for WooCommerce: by Algoritmika Ltd – 4.1.0
WooCommerce Multilingual: by OnTheGoSystems – 4.3.7
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.27
YITH WooCommerce Added to Cart Popup: by YITH – 1.3.5

Thanks,

Simon

Hello,

Yes the issue is still ongoing!

You can see here: https://dyzedesign.com/indeed-jobs/756c3ff91995e04f06fb/technicien-en-genie-mecanique/

Thanks,

• This reply was modified 6 years, 2 months ago by simonduchaine.

Kinda weird!

Thanks, I’ll try again then.

I have the same issue. Did you manage to resolve this?

Same problem. Did you manage to resolve this issue?

Same problem here!

Ok thanks!

OK! I added the event to the list in my trigger!

Thanks!