simon m123

Thanks Mike, I really appreciate your help with this

Here is the system report

### WordPress Environment ###

Home URL: https://www.ntdeals.co.uk
Site URL: https://www.ntdeals.co.uk
WC Version: 2.5.1
Log Directory Writable: ? /websites/123reg/LinuxPackage23/ba/th/_k/bath-king.co.uk/public_html/wp-content/uploads/sites/5/wc-logs/
WP Version: 4.4.1
WP Multisite: ?
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.17
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.33
Max Upload Size: 1 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.1
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (3) ###

WooCommerce Colors: by WooThemes – 1.0.6
WooCommerce: by WooThemes – 2.5.1
WordPress MU Domain Mapping: by Donncha O Caoimh – 0.5.5.1
WordPress MU Domain Mapping: by Donncha O Caoimh – 0.5.5.1
WooCommerce Colors: by WooThemes – 1.0.6

### Settings ###

Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop Base: #7 – /shop/
Cart: #8 – /cart/
Checkout: #9 – /checkout/
My Account: #10 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Headway Base
Version: 3.8.6
Author URL: https://www.headwaythemes.com
Child Theme: ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

I dont get anything showing at all in the server error logs on 123reg. I will contact them again about the varnish or other server caching. I cant see anything in wpconfig that looks like its related to cookies.

Thanks nminkov, I’ve just checked the server logs and there are no errors showing, Im guessing this would show up in there and not the access log?

The issue was still happening with developmental mode switched on, so I have deleted cloudflare completely. The cart problem is still there.

I’ve paused cloudflare, looking at the other options, i can delete the site from the cloudflare account, or there are settings to switch off things separately. Im not that familiar with these settings, looking through, there is an option in the cache part called developmental mode which bypasses their cache system. Would turning that on be enough do you think?

Ok, sorry I didn’t realise that. I just disabled cloudflare and the issue is still there.

I’ve updated to 2.5.1 and the problem is still there

I’ve just checked with 123 reg, see below:

I’m afraid that the cookies issue that you are encountering is not caused by Varnish caching as our System Administrators have just confirmed that we do not use Varnish.

ok, managed to do that, but still no luck

Is there a way of installing it per site? as far as i can tell, plugins on multisite set up are all installed through the main network wp admin

Ive deleted the cache folder, the cart problem is still there. Not sure if this makes any difference, but this site runs on a multisite installation. Woocommerce is networked active, it does work on one of the other sites on the network. The layout is a bit messed up but you can see it working on https://www.bath-king.co.uk

Ok, will do. I cant see anything like WP_CACHE in wp-config.php

Delete the whole cache folder and its contents?

I removed the lines from htaccess that i mentioned earlier, see below:
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/jpg “access plus 1 month”
ExpiresByType image/jpeg “access plus 1 month”
ExpiresByType image/gif “access plus 1 month”
ExpiresByType image/png “access plus 1 month”
ExpiresByType text/css “access plus 1 month”
ExpiresByType application/pdf “access plus 1 month”
ExpiresByType text/x-javascript “access plus 1 month”
ExpiresByType application/x-shockwave-flash “access plus 1 month”
ExpiresByType image/x-icon “access plus 1 month”
ExpiresDefault “access plus 2 days”

Ill have a look at wp-config now

There is a cache folder in wp-content directory, with a blogs.php file and index.html file, and the following folders: config, db, minify, object, page_enhanced and tmp

Do you think it would be worth re-installing woocommerce?