Manuel Peraza

Hello there,
thank you for your reply.

We entered your site and all is working well. We can′t replicate your issue, could you rec a video and send it to us?

Maybe in that way, we could know what is happening.

Let us know, please.

Have a nice day!

?Hola!

Esperamos que estés bien.

Nos alegra haberle dado una respuesta que le haya sido de utilidad, si necesitas cualquier cosa más, siéntete libre de contactar nuevamente con nosotros.

?Que tenga un buen día!

Hello there,

The problem you have seems to be related to the product configuration, if you duplicate the product or create a new one the problem still appear?

Let us know.

Have a nice day!

Hello there,
thank you for contacting us and hope you are doing well!

You can change to have separate forms with this option.

In this version of the plugin, there is no option to show or not to the user the affiliate registration form, it will always be displayed.

The other problem you comment on the links may be due to the fact that you need to reload the permalinks, to do this go to Settings-> Permalinks and press the Save button.
It’s not necessary to make any changes.`

Let us know any news.
Have a nice day!

Hello there,
thank you for contacting us and hope you are doing well!

Maybe exists some integration problem. Could you test if all works well when you only have activated our plugin and WooCommerce with a default theme from WordPress?

After that could you test adding Elementor?

Let us know, please.

Have a nice day!

Hello there,
thank you for contacting us and hope you are doing well!

In this version of the plugin is not possible to disable it.

Could you send us a video or some screenshots where appears the error you are talking about?

Let us know, please.

Have a nice day!

Hello there,
Thank you for your reply hope you are doing well!

We understand completely your opinion in this case.

Like our answer above, maybe the problem is caused by the integration with the theme or another plugin, could you please try disabling all other plugins (only allow WooCommerce and Gift Cards enabled) and change the theme to one of the default WordPress?

Anyways this shortcode is not available on this version of the plugin:
[yith_gift_card_check_balance_form]
And this one [yith_gift_card] doesn′t exist on the plugin.

Let us know, please.

Have a nice day!

Hello there,
thank you for contacting us and hope you are doing well!

We have tested the page you sent to us and we don′t see any difference.

Did you make any changes?

Could you send to us some screenshots in order to understand well the situation?

What is the browser you are using?

Let us know, please.

Have a nice day!

Hello there,

We hope you are doing well.

Unfortunately, the feature you are talking about is not available in the free version of our plugin.

You can check it on the next link to our demo.

Hope this answer was helpful to you.

Have a nice day!

Hello there,

We hope you are doing well.

We entered your page with the problems but we don′t see any wishlist button, could you check it?

https://we.tl/t-rOl2y6SIDO

Anyways, could you test only with WooCommerce and our plugin activated with a default WordPress theme?

Have a nice day!

Hello there,

We hope you are doing well ??

Yes, the plugin could do that, is not the native behavior but you could contact our support on our page and ask for that functionality.

Let us know any news.

Have a good day!

Hello there,

We hope you are doing well ??

In order to can customize the text you want you just need to insert the next code on your functions.php file inside your active theme folder.

if ( ! function_exists( 'yith_wcgc_changing_text' ) && defined( 'YITH_YWGC_INIT' ) ) {
	function yith_wcgc_changing_text( $object, $context ) {
		$text_you_want = '';

		update_option( 'ywgc_description_template_email_text', $text_you_want );
	}
	add_action( 'yith_wcgc_template_after_code', 'yith_wcgc_changing_text', 10, 2 );
}

Let us know if this solves your requirements.

Have a good day!

• This reply was modified 3 years ago by Manuel Peraza.

Hello there,

We hope you are doing well ??

At the moment is no way to reorganize the order, the images are sorted by uploaded date on the site.

Let us know any news.

Have a good day!

Hello there,
We hope you are doing well!

Unfortunately, we can′t help you with this type of customization, all the WordPress environments are uniques, that reason makes it complicated for to us bring you a good answer about “make it compatible”.

You should check all the errors on your log and try to have a similar WooCommerce structure if you want to make it works.

Let us know any news, please.

Have a nice day!

Hello there,

Perfect, let us know any news you have, please.

You could try to deactivate all the plugins except WooCommerce and Wishlist.

Maybe is some integration problem.

Have a nice day!