silva8899

Hi Riza,
the problem still occurs even if we have disabled both plugins. So I took a look at the database and found something very strange.
Although I have disabled both Publishpress plugins (Future & Checklist) but not deleted them, the cron jobs are still active.
If you look at the screenshot, all cron jobs are active even though the plugin is disabled. That shouldn’t be the case, of course. What do you think?

Screenshot database: https://prnt.sc/Bcc8ek0ngdYl
Best regards

Hi @rizaardiyanto ,

Unfortunately, the solution was not shown in the video. The job ad has reverted to the draft.

Screenshot: https://prnt.sc/XmfRNci3WJKD

Best regards

Hi @rizaardiyanto ,

Sorry for the delay in my response. Here is a loom Video and i hope this explains what is the problem. But maybe i found the issue by my self, but please watch it and let me know your opinion.

Loom-Vide: https://www.loom.com/share/fe119608f84f4f2085af9f011fb63389?sid=aa17b7d8-c3ad-4dc9-99c6-88c948640ba4

Best regards

Hi @rizaardiyanto

We had this two plugins installed Screenshot: https://prnt.sc/BnJmbudC6BwG with latest versions…

We had to deactivated both, because of this issue. The Checklist Plugin caused a PHP error on the line 781 on many post-ids

Screenshot: https://prnt.sc/3LT7Tgzx4hSI

Hi @dillhausen

I understand what you’re saying, but that’s not the solution for a plugin that a customer pays for. If a customer pays money for a service or product, then the product or service must also comply with the applicable laws and that is not the case here.

It is also not about the cookie guidelines, but about the legal notice, which is part of the product (plugin). It is also about customer support and the response to customer requests. Customers from Germany, Switzerland and Austria have justified claims when they pay for a product. If these customers were to use the free version, these claims would be unjustified.

Especially when it comes to possible fines that customers have to pay if the plugin does not do its job, even though it is advertised as such.

Anyway, my customers will all cancel their subscription to complianz and we are looking for a provider that takes its job and its customers seriously and doesn’t just leave them out in the cold.

Hi @dillhausen,

In the legal notice, you cannot translate the texts under point 2 & 2.1 → “The following information is mandatory under German law” – if you have activated it in the wizard (which you must do as soon as you have a target group in Germany). You also cannot translate point 3 “ Additional information”. For example, copyright references must be listed or the agency responsible for a website.

To be honest, it doesn’t matter to me if you’re from the Complainz team. The answers I got from the support team are just bad! I even sent the support team links to the law but the response was “we’re not going to change it”

I am so disappointed and angry. Now i have to tell so many of my customers that we have to change the plugin and they can cancel the subscription just because the support team or product team is too lazy to make 3-4 fields translatable.

Hi @kubiq

I had today the same problem. The first few months your plugin was working fine without any error message. Today, when i want to open the theme builder of Elementor to change something in the design, i get the message that the PHP function “the_content” is missing and because of this the Elementor theme builder can’t load.

At the moment, i deactivated your plugin and is working again. But should be nice if you can check this out and resolve it. I have activated your plugin on more than 60 websites and so long that the clients wish any changes in the design i don’t have any troubles but if they wish some changes i have to deactivated your plugin on each website…

• This reply was modified 2 years, 9 months ago by silva8899.

okay Mate thx a lot, i did now how you told me, i hope now will work everything fine ??

Hi Mate,

I try it out with a popup but den flipbooks are not loading

Video: https://www.loom.com/share/d3a182a1a918487ea4e9e6574792bc6d

best regards

Hi,

but the website shows none issue or error message. Can you check it out what is the issue exactly please. maybe the problem is the implementation in a accordion or something, i dont know what querys are not working because of the implementation.

i can give you access if you want…

Best regards

hi @suascat_wp

okay thx for the support ??

Hi @mikes41720 ,

thx for the fast response. Yes for example the en_GB works fine. So but i don’t understand why de_AT isn’t valid. the website language of WP you can set to German (Austria) but the og:locale Tag doesn’t have a valid Tag for that.

Good morning @mcguive7

yeah no problem: the main homepage is https://teneriffa-aktuell.com/ and there are many posts with the occurring…for example:

1. https://teneriffa-aktuell.com/kanaren/neue-tourismuskampagne/
2. https://teneriffa-aktuell.com/gesundheit/nebenwirkungen-astrazeneca/
3. https://teneriffa-aktuell.com/teneriffa/nachbarschafts-projekt-tenique-03/
4. https://teneriffa-aktuell.com/kanaren/minderjahrige-fluchtlinge-transfers/

the links are always there were the letters are bold. In this screenshot you can see the time and date, that i don’t share an old screenshot ?? Screenshot: https://prnt.sc/10mxmay

best regards

Hi @mcguive7
i tried the last few days and this shortcode ( [icon name=”external-link”] ) is still not visible…what do you think, when i give you an access to the backend and you can check? but not over the WP Forum mate ??

best regards

hi @mcguive7 ,

i will try today with the new posts and i will let you know ??

best regars