sillyfishlearning

Hi,

I do use Cloudflare and have Cloudflare Full Page Caching enabled through SG Optimizer. Should I try turning this off?

I did have JavaScript minification active but I have turned this off now and it hasn’t made a difference.

Is there something else I should try?

Many thanks

Sorry, I’m not the most techy person so I’ll try to explain more clearly but please let me know if I’m still not making sense.

My website was loading slowly and when I ran checks I received a ‘reduce initial server response time’ message.

I tried checking the caching status on my homepage and a few random posts and pages on SG Optimizer and it showed that the pages were not caching. I turned off all of my plugins and ran the test again and all pages were now caching.

I turned on all of my plugins one by one and reran the test each time and the only time the pages were not caching was when WooCommerce Payments was active and this is true of all pages and posts on my site on which I have run the test.

I contacted SiteGround support first because I don’t want to delete WooCommerce Payments if possible and they asked me to contact you to see if you can find out exactly what is going on so they can use this information to solve the problem.

‘Blocking this function’ are the words SiteGround support used in our conversation and I am assuming they mean blocking the cache function.

I have excluded the cart, checkout and account pages on SG Optimizer and the problem is still persisting, on all pages of my website.

I’ve checked the post you sent and it does’t have specific information about SG Optimizer, but I’ve excluded those pages which is the main point I think. Was there anything else I am missing?

Thanks again for you help.

Rebecca

Okay, I’ve done that and pasted below. I have also just updated to the latest version of WordPress but the issue is still there (in case that is important).

Thanks for your support!

### WordPress Environment ###

WordPress address (URL): https://sillyfishlearning.com
Site address (URL): https://sillyfishlearning.com
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wp_kwm94nv1x3_
Total Database Size: 70.33MB
Database Data Size: 44.36MB
Database Index Size: 25.97MB
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rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #3939 - /shop/
Basket: #3940 - /cart/
Checkout: #3941 - /checkout/
My account: #3942 - /my-account/
Terms and conditions: #4313 - /terms-of-use/

### Theme ###

Name: Kids Education Child
Version: 1.2.0.1622221255
Author URL: https://themepalace.com/
Child Theme: ?
Parent Theme Name: Kids Education
Parent Theme Version: 1.2.5
Parent Theme Author URL: https://themepalace.com/
WooCommerce Support: ?

### Templates ###

Overrides: kids-education/woocommerce/archive-product.php
kids-education/product-searchform.php

### WooCommerce PayPal Payments ###

Onboarded: Yes
Shop country code: GB
PayPal card processing available in country: Yes
Pay Later messaging available in country: Yes
Vault enabled: No

### Action Scheduler ###

Complete: 967
Oldest: 2021-10-11 12:03:58 +0000
Newest: 2021-11-11 11:34:09 +0000

Pending: 2
Oldest: 2021-11-11 11:51:33 +0000
Newest: 2021-11-12 08:11:40 +0000

### Status report information ###

Generated at: 2021-11-11 11:45:11 +00:00

Rightyho will do. Thanks for your help.

I’ve just installed WP Crontrol, ao_ccss_queue is listed twice but not executed.

The first one says Next Run UTC 51 years 2 months ago and the 2nd says Next Run UTC 2 hours 48 minutes ago.

There are 35 different events that have not been executed.

Nope I’m not seeing anything and this message is displaying at the top of the page:

It looks like there might be a problem with WordPress cron (task scheduling). Have a look at the FAQ or the info in the Job Queue instructions if all jobs remain in “N” status and no rules are created.

I am just backing up my site so that I can disable WP Cron. Do I need to do anything else?

Thanks,

Rebecca

I tried the PHP approach and completely broke my website haha! I backed it up so all good but I’m taking this as a sign that I should quit while I’m ahead and pay for Critical CSS.

Hopefully that will solve the problem!

Thanks for your help.

I was using Sitelocity but I have just tried this one: https://jonassebastianohlsson.com/criticalpathcssgenerator/ which has fixed the CLS issue on this page but made a much bigger CLS problem on my homepage.

There are two problems I’m having:

1 – Different CSS for different devices.
2 – Different CSS for different pages.

Thanks again,

Rebecca

Hi,

I just tried that and cleared all caches and it seemed to do the trick but then of course load time became slower.

I updated the critical CSS and it seems to all be fine now on desktop but still a CLS on mobile.

I have a responsive theme so above the fold content is different by device.

Is there a way for me to improve the CLS for both mobile and desktop?

Thanks for your help and quick response!