signalboost

Support ticket already lodged – but our support ticketing doesn’t have a ticket number

I have this same issue, so can someone please post the solution?

Me too

Any update on this? Especially with Pro now out. There’s some core functionality the plugin lacks in core I would love to see implemented ASAP. I’m just about losing hope on getting the plugin to integrate properly.

I have managed to get the manager name just using CN now thank you.

I now need to retrieve the user login from the managers user profile so I can populate the “user” field in Gravity Forms. Any help on how I achieve this greatly appreciate ??

I am more than willing, as this plugin has huge potential.

Will send you an email.

Cheers ??

Out of interest, is there a chance you might eventually respond , either to my direct enquiries or the questions about features above?

Only twice, plus your social media profiles. Oh well…

I think the free version of the plugin is enough to realise that it sets up a great baseline for presenting projects and managing client interactions on those projects. I’m about to buy the pro version as it’s CHEAP for the $, and see how I go implementing it into my business workflow and how it goes with the other suite of plugins I use for business.

It would be great to see the development roadmap for this, as I would love to see billing/invoicing integrated so they can be triggered when you hit a milestone, plus time tracking and designer/developer/team management.

Are you planning on releasing an update to the plugin rather than getting users to hack the plugin?

I have installed Awesome Support as well as I cannot release a project to a client and have them update a plugin that then breaks.

Cheers anyway.