Wanted to add — in the admin side, there’s a second line in RED under the item with “-1 (or the number returned) and -$ amount”. Having something like this on the My Account page and in emails would be great!
As far as packing slips and shipping managers, it’s probably best to just not even send the refunded items as part of the order. We’ve been removing the refunded items from the order manually in Shipping Easy, but we can’t show the order total in emails or on the packing slip because it’s wrong and there’s no way to fix it. However, we need to have the order total on the packing slip for customs.
Thanks again for any and all help.
