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Hi,

Thank you. I’ve also tried that but it didn’t solve anything. But the problem is now solved. I already suspected it was something with HTTPS but couldn’t wrap my head around it. I’ve removed the WP Encrypt plugin and removed the free Let’s encrypt plugin and installed a new one and now it works.

I’ve done this because there were some browsers that we’re having issues with my website. They were giving certificate expired notifications, this because of an expired Root CA with let’s encrypt. Maybe the issue with the PDF Invoice plugin is related to this problem.

Anyway, happy that it works again.

Thanks for the support.

Hi webtoffee,

Thank you for your answer. I saw this document en tried al the steps

Imagick and GD are both present. The image permissions and size are OK. I know this because the image display’s on other parts of the site. And also when I change the logo in the plugin from https://….. to https://

I’ve also tried the code snippet by creating a new snippet for running on all parts of the site, but this also hasn’t had any effect unfortunatly.

Do you use the Let’s Encrypt plugin?

Since when do you have this problem? Also since a few days?

An update. When I change the logo URL from HTTPS to HTTP than it shows the logo, but the products still aren’t visible and I would like to only use HTTPS.

I’m sorry. I see i’ve created this topic under the wrong plugin. The name of the plugins are somewhat alike. To test i’ve installed the WooCommerce PDF Invoices & Packing Slips and made an test with the logo. And with this plugin it shows, only it doesn’t show any pictures for the products. As I understand this is a premium feature?

Hi Alexmigf,

There were no updates performed on the hosting service, i’m sure of that. I’ve also tried changing the logo and i’ve tried adding a custom logo for invoice. All without success. Tried with PNG and JPG. It’s not only the logo but also the pictures of the products.

I’ve attached a screenshot, not really sure if this is the page you meant? My configuration is in dutch and I can’t find; WooCommerce > PDF Invoices > Status > System configuration

https://ibb.co/pLxGR3F