shyamzin

Hello Support @israelaz Thanks for getting back, Please check: https://gcecommdev.wpengine.com/

let me know, thanks again.

Shyam

@problematichild Same issue in our website as well. Woocommerce cart widget is empty, just like an empty box. This happened after latest update.

Hello support,

Thanks for getting back to me. The thing is we already got express checkout option at the top of the checkout page. Also the one which we have at the bottom of the checkout page is not validating any form fields(address and others) like if we opt credit/debit card options. That is why we are thinking to hide it. So it is not advisable to do the same? Also is it possible?

Please let me know. Thanks again.

One quick question: Is it fine to provide screenshots from staging site to Google when we request for Merchant ID? The domain we provide will be production site. Please advise. Thanks.

You can’t apply production processes to test mode. Test mode is for gathering the screenshots you need for the GPay approval process. You should only be using a GMail account which is part of the test group when test mode is enabled. That’s why you’re having issues using test mode.

Once you have been approved for GPay and received your merchant ID, then you can enable live mode and the scenario where you add a new shipping address etc will work.

Thanks for the update. Let me try to get merchant ID..

Hello Support,

Thanks for the reply.

Yes, that is correct. The test was performed using a GMail account that was added to the testing group.

Okay, when a gmail account which got added in the testing group is used, there is no issue. Because since the address is already there, shipping is automatically calculating. The problem is happening when a gmail/google account that not added in the testing group is used, like in our case. In this case, customer need to enter the shipping address in the gpay popup. Even after entering fully – it still stays at “Loading Shipping Method”. Could you please try same from your side using a Google account newly created or which not added in a testing group? I believe, we dont need to click pay because shipping method should show before that. Could you please try this for us?

Thanks again for the support. Waiting for your reply.

Hello Support,

Thanks for getting back..

“When I tested your site using a US based gmail account, it worked as expected.” => didnt get this. So you checked with a US based gmail account which got the test cards via testing group assigned or with a new(means no pay associated) gmail account? Please let me know.

So in the LIVE site, this wont happens? At what point the shipping method will load? like when the user types in Shipping Address in the gpay popup? Please let me know.

When testing using google account which added with testing group, it will work fine. Since the addresses are already there, its setting right. But i worry for those accounts once its LIVE and if no pay account is set – user will be entering address in the gpay popup during checkout. At that point, the shipping methods need to show. Let me know your thoughts. Also i will try to get this checked using a new US gmail account and see what happens.

Waiting for your reply. Thanks again for your help.

Thanks Support.

Now the Apple pay button is showing in cart and checkout, but when clicking, nothing happens. What might be the reason? We checked using a safari browser in Mac. Kindly advise.

Thanks again

Hello Support,

“You can test Apple Pay using “test” mode by using the Safari browser” => means the stripe test mode, right? please confirm.

Thanks.

Hello Support,

Thanks for the feedback.

The thing is we are calculating TAX based on the postcode user enter in the checkout page which is a default feature of woocommerce. in that case, if user is not entering the zipcode and click the buy now with gpay button – then tax price is not included in the total. In that case, the total will be wrong. Tax calculation is a default feature and i think it needs to be checked right? Please advise.

Please find the requested screenshot: https://prnt.sc/L-ncHIUjClfG This is what i am seeing. Is this normal? shouldnt we connect to gpay android app when doing payment? please advise.

Regarding touch/face id, thanks for the confirmation.

Please let me know regarding two points above. Once again thanks for the replies made.

Any updates? Please reply.

any update? Why nobody addressing this issue? I think this is a major bug which need to be addressed, please reply.

thanks again.

Hello Support, did you checked?
To check whether if its related to wordpress version, i have upgraded to the latest now.
But still the issue persists, i have double checked and i can see its working like that – in homepage the session is not setting unless its hard refreshed.

I can confirm only this plugin is there, Could you please check ? Please try to update me asap as i need to get this fixed and need to proceed with purchasing the paid extension for woocommerce with ultimate member. But one thing i need is this issue fixed forever. Please help, thanks.

Hello Support, Did you checked the issue in the provided url? Kindly check and get back to me, we are stuck in the further development due to this confusions.

Please advise, thanks again.

Could anyone please help me regarding this? I am stuck here for a solution, kindly look into the above mentioned issue and please advise regarding the same.

Thanks, shyam