shulard

Hello,

Exactly, there isn’t actually a interpretation of the content of the DWC as a shortcode… I’ll update that asap.

I’ve also creation an issue on Github where all the development is done for that plugin : https://github.com/mautic/mautic-wordpress/issues/79

Hello,

Yes you are right, but actually it’s most on the Mautic side than on the WordPress extension.
An article was published recently about the future of Mautic and the GDPR compliance. I’m not aware of any roadmap (but I’m very busy now so I don’t follow all the discussions on the slack channels…).

For the moment, if someone asks you to forget its data, you must drop all it’s details from your Mautic instance. Also if someone requests its own data, you must extract them manually.

Behind all of these, having a Mautic instance is actually a first step to a better compliance because data are centralized and you are controlling everything around it. For sure you must be very paranoiac about backups to avoid leaks…

Also this extension isn’t storing or reading user data, it only simplify the mautic integration.

But this discussion is very important, if you have idea about the GDPR implementation or something that can be done on the WordPress side, I’ll be glad to hear it !

Thanks
Stéphane

Hello,
I mark this question resolved. If the problem is still here, can you reopen it ?

Hello,

What’s your configured Mautic URL inside the plugin admin screen ?
Normally it’s the configured URL which is used everywhere when loading scripts.

Hello,

Actually we didn’t know something particular to be compatible with GDPR but I’m interesting to be compliant.

For you, what’s need to be done ?

Thanks
Stéphane

Hello,

Actually no because the plugin doesn’t rely on the Mautic API. There is a work in progress API integration (you can view details on GitHub : https://github.com/mautic/mautic-wordpress/issues/62).

Stéphane

Ok, I’ve checked your Github issue and didn’t though that you are using the “WP Mautic Form Integrator” plugin.

I don’t know any important change in Mautic which can cause such issue… If you have access to your Mautic application logs maybe you can find informations. They must be stored in the app/logs folder.

If you found important details here, you can add them in the Github issue. I subscribed on notifications so I’ll do my best to help here.

I’ll close these thread because it works purely from this plugin point of view.

You’re welcome ??

Hello,

Sorry about the delay here, but we haven’t found the time to finalize that API integration.

We’ll work on it ASAP, I mark this thread as a non support question. When published, it’ll be announced on the Support forum and Mautic Slack.

Hello @leorulz,

Have you found a solution on the server side ?

Hello @appscaptain,

Have you found a solution about your tracking problem ?

Hello,

The plugin itself don’t add page load time but the mtc.js script is really huge (131Ko) and it add loading time on each page.

The only optimisation available through the plugin can enable is deffering that script loading in the footer. You can go in the WPMautic settings panel, then in “Tracking script location”, choose “Embedded within the wp_footer action.”.

After saving, the script will be loaded in the page footer instead of the header so it won’t block page rendering for users.

Hope this help ??

When I check your Mautic address, I arrive logged in on your dashboard… Maybe you have an error on the Mautic side.

This is very strange, the javascript files are not loading properly…

The mtc.js and the form/generate.js return a 404. Have you a custom .htaccess file on your Mautic install ?

Is that working before the Mautic 2.12.1 update ?

At the moment, this is the problem maybe you can ask some help on the Mautic support forum: https://www.mautic.org/support/.

Also, with that mixed protocol error, the form script is loaded over HTTPS and we got a “404 Not Found” for “https://sphere-marketing.net/mautic/form/generate.js?id=3”.

The best solution is to used a free Let’s Encrypt certificate on your Mautic instance.